Medical Records ~ Unit Secretary

Lutheran Senior ServicesValley Park, MO
$15 - $23Onsite

About The Position

The Unit Secretary serves as a clerical support role in the Care Center, assisting in the coordination of neighborhood activities including admissions and discharges and order entry.

Requirements

  • High school diploma or equivalent
  • Must be an individual who enjoys working in a busy, fast paced setting
  • Strong verbal and written communication skills
  • Must be able to maintain a high degree of accuracy under stress,
  • Complete detailed work without error and handle several tasks at once

Nice To Haves

  • Training in secretarial/administrative skills and medical terminology essentials preferred
  • Prior experience as a “Unit Secretary highly preferred.
  • Certification as a nursing assistant or medication technician (CNA/CMT) desirable

Responsibilities

  • Greets residents and visitors at the desk in a friendly, courteous manner; Presents a positive image at all times while directing residents, visitors and staff to appropriate areas; Makes all residents and visitors feel welcome and cared for
  • Works closely with health services counselor to ensure coordination of admission of residents; Completes proper admission documents; Assists nurse with room assignments and assist in room set up as needed; Ensures that each new resident has an admission bag/packet in room prior to their arrival
  • Coordinates discharge/transfer of resident; Prepares documents as needed for discharge; Ensures all paper documents are placed in clinical record and that it is sent to Health Information Coordinator following discharge of resident
  • Answers telephone efficiently and courteously; relays messages and calls to appropriate personnel and residents; relays information to other departments as needed
  • Assists nursing staff with supply management including obtaining needed equipment or supplies from Central Supply and running supply management reports as needed
  • Maintains clinical records in an orderly manner; Keeps charts supplied with needed forms; Makes sure all forms are identified with resident name; Obtains past medical records form Health Information department under direction of the nurse; Operates copy machine
  • Assures recording of resident information in clinical record; Posts lab and x-ray results; Posts signed physician orders; Notifies charge nurse when information is missing
  • Makes appointments for residents (outside medical and dental visits), and assists in the coordination of transportation to the appointments; Notes appointments per community practice (i.e. on shared calendar)
  • Assists physician as needed by gathering paperwork, reports and needed supplies
  • Obtains routine reports from EMR as defined by Clinical Nurse leader (i.e. residents without pictures, weight report)
  • May be assigned the responsibility of transcribing physician orders into EMR; Preparing requisitions (electronic or paper) for diagnostic studies as needed; Assuring timely completion of stat orders; Notifying the nurse of new orders and assuring orders are double checked for transcription by the nurse; Referring telephone and verbal orders to RN/LPN; Notifying nurse of any stat treatments or medication; Noting initials, date and time on orders transcribed
  • Assists Nursing Leadership as needed
  • Answers call lights if needed, assisting resident as able and notifying appropriate staff of resident need
  • Provides assistance to other Care Center neighborhoods as needed

Benefits

  • Paid Time Off (PTO) and PTO Sell-back
  • Retirement savings benefits with an employer match contribution
  • Education Financial Assistance
  • Employee Assistance Program (EAP)
  • Wellness
  • Pay advances (PayActiv)
  • Caregiver support (TCARE)
  • Leaves of Absence
  • Special retail deals and discounts (Perkspot)
  • Commuter support
  • Extended Sick Pay
  • Bereavement Pay
  • Jury Duty Pay
  • Medical/Pharmacy
  • Dental
  • Vision
  • Flexible Spending Accounts (Healthcare and Dependent Care)
  • Life insurance
  • Disability (Long-term and Short-term)
  • Voya income protection benefits (Hospital, Critical Illness, and Accident)
  • Pet insurance
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