Unit Secretary

Corewell Health • Royal Oak, MI

3d • Onsite

About The Position

The Unit Secretary coordinates the non-clinical aspects of patient care by managing communication and clerical tasks essential to the functioning of the unit. Essential Functions Performs unit clerical functions. Acts as a receptionist. Acts as an intradepartmental and interdepartmental liaison. Orders and stocks office supplies, coordinates repair of office & unit equipment. Ability to demonstrate Corewell Health customer service standards and behaviors in all aspects of job performance. Reinforces hospital service recovery program and identifies customer service recovery opportunities. Must always demonstrate courteous behavior, give clear directions, maintain high standards of personal appearance, introduce self by name and function, treat all customers with dignity, provide comfort, provide clear and adequate information, respond promptly to requests for service, maintain confidentiality, and be ambassadors of Corewell Health. Conveys information completely and timely. Effectively interacts with others. Delivers excellent customer service by exhibiting the Corewell Health Standards.

Requirements

• High School Diploma or equivalent.

Nice To Haves

• Specialized Unit Secretary/Health Unit Coordinator training.
• 1 year of relevant experience in clerical and/or customer service experience.

Responsibilities

• Performs unit clerical functions.
• Acts as a receptionist.
• Acts as an intradepartmental and interdepartmental liaison.
• Orders and stocks office supplies, coordinates repair of office & unit equipment.
• Demonstrates Corewell Health customer service standards and behaviors in all aspects of job performance.
• Reinforces hospital service recovery program and identifies customer service recovery opportunities.
• Demonstrates courteous behavior, gives clear directions, maintains high standards of personal appearance, introduces self by name and function, treats all customers with dignity, provides comfort, provides clear and adequate information, responds promptly to requests for service, maintains confidentiality, and is an ambassador of Corewell Health.
• Conveys information completely and timely.
• Effectively interacts with others.
• Delivers excellent customer service by exhibiting the Corewell Health Standards.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED