Unit Secretary

Mass General Brigham•Belmont, MA

11d•$19 - $27•Onsite

About The Position

This is a full time, 40/hr Day shift position. The Unit Secretary performs clerical support functions for the patient care unit. They are responsible for environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. They also assist in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures. This role is responsible for providing administrative support to a group of non-executive employees in a patient care department, typically a nursing unit. The Unit Secretary manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients, and maintains patient records.

Requirements

High School Diploma or Equivalent required
Computer skills Microsoft Office.
Strong follow up and resolution.
Ability to prioritize and manage multiple tasks.
Strong patient/customer service skills.
Ability to learn new software systems and technology skills.
Adjusting actions in relation to others' actions.

Nice To Haves

experience in a clerical support or customer service role 0-1 year preferred

Responsibilities

Performs clerical support functions for the patient care unit.
Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues.
Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.