About The Position

This multifaceted role requires cross-training to perform Unit Secretary duties and at least one clinical support function, such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of a Registered Nurse, the employee provides customer service and clerical and administrative support, monitors and stocks supplies, and helps maintain a safe work environment for patients, visitors, and staff. Clinical support duties are performed under the direct supervision of a Registered Nurse and may include collecting patient-status data; performing basic nursing procedures; monitoring, measuring, and documenting patient responses; assisting with treatments and procedures; and maintaining patient-care equipment. At least 20% of the role is spent in a clinical support function. This is a full-time, day-shift position in the Orthopedic Surgery department at Blount Memorial Hospital.

Requirements

  • Completion of a nursing assistant, patient care technician, or nursing fundamentals course; alternatively, one year of experience may be accepted in lieu of the required education.
  • No experience is required.

Responsibilities

  • Provide courteous, professional, and efficient service to patients, families, and staff; assist visitors with directions and answer phones and intercoms.
  • Participate in patient-care rounding with unit staff, including daily introductions to patients and families using AIDET.
  • Monitor, order, stock, and inventory equipment and supplies in coordination with the nurse manager, including maintaining supply-room organization and monitoring PAR levels.
  • Perform reception and clerical duties at the nurse’s station, including responding to patient calls and providing administrative support such as data entry, meeting minutes, bulletin-board maintenance, and organizing downtime forms.
  • Help maintain a safe, clean, and functional environment in accordance with regulatory standards, including cleaning equipment.
  • Perform the clinical support duties of one assigned role: Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant.
  • Perform other duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service