Unit Secretary - Oncology (Inpatient)

Glens Falls Hospital • City of Glens Falls, NY

2d • $17 - $24 • Onsite

About The Position

Attention all secretarial professionals! Do you have a passion for providing excellent customer service in a dynamic work environment? If so, Glens Falls Hospital has an opportunity for you! In this role, you will take ownership of responding to provider/customer needs encompassing communicative, receptionist, computer, and secretarial services. As the Unit Secretary, you will have the opportunity to work with team leaders and subject matter experts to provide outstanding administrative support in one of our active medical-surgical units. If you are looking to advance your administrative career in healthcare, this opportunity is for you! The Unit Secretary is responsible and accountable to assist in the overall functioning of the unit in response to provider/customer needs encompassing communicative, receptionist, computer and secretarial services. These functions include, but are not limited to, assisting with medical records, admissions, transfers, discharge/death, transcribing selected physician orders, supplies & equipment, and unit records.

Requirements

• Minimum of high school diploma or GED required
• Ability to prioritize effectively
• Ability to communicate effectively, verbally and in writing, with other nursing personnel, patients, physicians, and the public
• Ability to stay highly organized in a fast-paced work environment
• Basic math skills required
• Basic computer literacy skills required

Nice To Haves

• Successful completion of an AAS in health administration, business, finance, or related field preferred
• 1 year of healthcare office experience preferred
• Experience providing patient care at any level highly preferred
• Foundational knowledge of medical terminology preferred

Responsibilities

• Establish and maintain effective interpersonal skills within the care delivery team
• Answer phone/intercom in a polite, friendly, respectful, manner and relay messages to appropriate resources in a timely helpful manner
• Use appropriate communication and negotiation skills in interactions with others
• Addresses conflicts as soon as possible with immediately involved parties; and escalating as necessary
• Provide general support for team responsibilities encompassing maintenance of a safe environment, problem identification, conflict, resolution skills, cooperation, commitment, and appropriate utilization of resources
• Demonstrate responsibility and dependability by adhering to assigned work schedule
• Utilize Computer Information System according to established standard for position and unit
• Assist with Order Entry
• Perform clerical duties in support of the admission/discharge/transfer/death process
• Keeps medical record in order
• Transcribe selected physician orders encompassing tests, treatments, consults, medications, permits
• Prepares related requisitions and notify appropriate departments and agencies
• Maintain and keeps current files, and assist with the management of bulletin communication boards
• Order supplies/equipment for service
• Arrange for repair and replacement of facilities and equipment as needed and keep related records
• Arrange for escort services of patients, specimens, supplies, equipment, and other items between unit and other areas of the hospital
• Maintain knowledge and skills through self-development and participation in unit and department in-services and staff meetings on a regular basis
• Identify learning needs through self/peer/Director evaluation and pursue education/support to meet identified needs
• Participate in annual mandated programs
• Maintain competencies both hospital-wide and unit specific

Benefits

• Summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found on the career page here

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED