Unit Secretary

Brown Medicine • Cranston, RI

6d • Onsite

About The Position

The Unit Secretary coordinates the flow of patient activity and information within the unit/clinic in accordance with hospital policies and procedures. Working under the direction of the Clinical Manager or designee, this role performs a wide range of clerical duties and supports the healthcare team. This position requires strong interpersonal and organizational skills to promote high-quality patient care. All employees are expected to role model Brown University Health’s core values: Compassion Accountability Respect Excellence Employees must also demonstrate key Success Factors: Instill Trust and Value Differences Patient and Community Focus Collaborate

Requirements

• High School Diploma or GED required
• Basic computer skills required
• Ability to read, write, and speak English clearly
• Strong interpersonal and communication skills
• Ability to multitask and manage complex clerical responsibilities
• Understanding of patient care needs across the lifespan, including cultural and developmental considerations

Nice To Haves

• Knowledge of medical terminology preferred
• Prior related experience preferred

Responsibilities

• Organize and prioritize workload based on patient and unit needs
• Assemble patient charts for admission and disassemble for discharge
• Maintain accurate medical records and file reports appropriately
• Order, stock, and maintain office supplies and filing systems (A–Z file)
• Obtain and process copies of medical records as needed
• Perform all aspects of the Unit Secretary role accurately, including coding, documentation, and reporting
• Answer phones and intercom professionally; route information to appropriate staff
• Page physicians and staff using hospital paging systems
• Communicate effectively with team members to support patient care
• Accurately enter, verify, and retrieve data using hospital systems (e.g., Patient Links, Nurse Links, Bed Board, MAK MAR, Carevue)
• Generate reports and track patient information
• Report system or equipment malfunctions to the help desk
• Perform IS downtime procedures when necessary
• Enter and process verbal physician orders within scope: Dietary, lab, diagnostic x-ray, admission, transfer, and service changes
• Enter nursing orders according to protocol
• Transcribe handwritten physician and chemotherapy orders per hospital guidelines
• Fax medication orders to pharmacy and route others appropriately
• Arrange equipment delivery and follow up on diagnostic testing
• Document scheduled tests, preparations, and dietary restrictions (NPO, trays on hold)
• Coordinate follow-up appointments and Continuity of Care documentation
• Fax required documentation to Home Care Services when needed
• Adhere to all hospital policies, including: HIPAA and confidentiality, Infection control and safety standards, Attendance and professional conduct
• Promote a safe patient environment and report unsafe conditions
• Maintain required competencies and complete mandatory education
• Participate in identifying cost-saving measures and workflow improvements
• Attend education sessions and engage in professional development
• Perform other related duties as assigned

Benefits

• Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED