Unit Secretary Monitor Technician - Intensive Care Unit (ICU) - The Jewish Hospital

Mercy Health • Cincinnati, OH

4d

About The Position

The Unit Secretary/Monitor Technician works in the Intensive Care Unit at The Jewish Hospital. The role monitors cardiac rhythms, coordinates communications, performs unit-receptionist functions, and handles routine clerical activities. It directs the flow of information among nursing and medical staff, patients and families, the healthcare team, and support services.

The technician continuously observes and interprets cardiac monitors, identifies changes in rhythm patterns, reports significant changes to the charge nurse or designee, documents monitor patterns and changes, checks alarm systems, and maintains patient rhythm records. The secretary handles calls, supports communication among physicians, staff, and departments, assists patients’ families and visitors, maintains confidentiality, and helps with patient information systems, records, statistics, supplies, and department activities.

Requirements

• High school diploma.
• BLS certification within 30 days of hire.

Responsibilities

• Continuously observe and accurately interpret cardiac monitors, identify rhythm changes, and distinguish life-threatening changes from slowly evolving changes.
• Notify or page the charge nurse or designee about observed rhythm changes; document changes, save and time strips, check alarm systems, and maintain rhythm records.
• Document monitor patterns during procedures or Code Blue events when requested or necessary, and give report to the relief watcher.
• Handle incoming and external telephone calls and coordinate communication among physicians, shift leads, staff, and ancillary departments.
• Assist patients’ families and visitors, communicate constructively, maintain confidentiality, and collaborate with others to meet patient needs.
• Listen to patients and families, provide support, and refer them to appropriate sources of help when needed.
• Assist in orienting new personnel and collaborate with the manager to identify and address learning needs.
• Enter and retrieve patient information in data entry systems and maintain accurate statistics.
• Assist with performance-improvement activities, including data collection, reporting, and chart retrieval.
• Maintain and process completed patient charts.
• Order department supplies, attend department meetings, and perform other duties that support smooth department operations.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED