Unit Secretary - Mammography
About The Position
The Unit Secretary in our Breast Center is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Responsibilities include but, are not limited to: Warmly greets and registers arriving patients, Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter, Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit, Reviews daily report of appointment confirmations to ensure accurate schedule and appropriate communications with patients, Collects co-payments and office charges as needed and explains office payment billing policies to patients.
Requirements
- High school diploma or equivalent
- Experience in a fast-paced medical office highly preferred.
- Epic experience preferred.
- Strong working knowledge of insurance requirements
- Solid working knowledge of Microsoft Office software.
- Basic working knowledge of medical terminology.
Responsibilities
- Warmly greets and registers arriving patients
- Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter
- Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit
- Reviews daily report of appointment confirmations to ensure accurate schedule and appropriate communications with patients
- Collects co-payments and office charges as needed and explains office payment billing policies to patients
Benefits
- competitive benefits program designed to ensure work/life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
