UNIT SECRETARY/CNA- RMC 3RD ICU MAIN (PT Days)

Riverside Healthcare•Kankakee, IL

2d•Onsite

About The Position

The Unit Secretary/CNA plays a dual role, providing both administrative and clinical support within an acute care setting. This position is critical in ensuring the smooth operation of the unit by efficiently managing communication, patient records, and administrative tasks, while also delivering high-quality patient care to all patient populations on the unit. The individual in this role is expected to be organized, compassionate, and capable of multitasking in a fast-paced environment. Demonstrates flexibility with assignments within professional scope/duties/licensure.

Requirements

Certified Nursing Assistant (CNA) certification required in the state of Illinois.
Basic Life Support (BLS) certification through the American Heart Association required
High School Diploma or equivalent preferred.
Completion of a medical secretary or healthcare administration program is preferred

Nice To Haves

Previous experience in a hospital or acute care setting preferred.
Proficiency in using electronic health record (EHR) systems.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office management software.
Strong organizational, communication, and interpersonal skills.
Ability to work effectively in a fast-paced and team-oriented environment.

Responsibilities

Manage the day-to-day administrative tasks of the unit.
Timely coordinate patient admissions, transfers, and discharges.
Maintain accurate and up-to-date patient records.
Answer and direct incoming calls, take messages, and manage paging systems for the unit.
Serve as a liaison between patients, families, healthcare providers, and other hospital departments, ensuring effective communication within the unit.
Maintain up-to-date patient information in the electronic medical records (EMR) system, ensuring confidentiality and compliance with HIPAA regulations.
Assist in the coordination of patient flow on the unit, ensuring that patient needs are met promptly.
Maintain an organized and efficient work environment by managing supplies, ensuring that forms and materials are readily available, and keeping the unit's physical and digital spaces well-organized.
Update unit communication tools, such as whiteboards and patient status boards, to reflect current patient information and staff assignments.
Assist patients with activities of daily living (ADLs) such as bathing, dressing, grooming, feeding, intake/output, and toileting.
Answer call lights promptly, and relay patient concerns to the nursing team.
Monitor and record vital signs, including temperature, blood pressure, pulse, and respiration rates, oxygen saturation, weights, and blood sugars as needed and report any abnormalities to the nursing staff.
Assist patients with mobility, including turning, positioning, and transferring from bed to wheelchair or stretcher, using proper body mechanics and safety techniques.
Collect specimens such as urine and stool for laboratory testing as directed by nursing staff.
Observe and report any changes in patients conditions to the nursing staff.
Ensure the safety and comfort of patients by following established protocols.
Utilize restraints and assistive devices appropriately.
Assist with emergency codes as needed.
Document patient care activities and observations in the electronic health record (EHR) system in a timely and accurate manner.
Adhere to infection control procedures, including hand hygiene, proper use of personal protective equipment (PPE), and environmental cleaning.
Assist with the setup, operation, management, and cleaning of medical equipment as directed by the nursing staff.
Engage with patients and their families in a manner that promotes comfort, trust, and understanding.
Address patient concerns with empathy and professionalism, striving to create a positive and supportive environment that fosters a sense of security and well-being.
Contribute to a positive and collaborative work environment.
Offer constructive feedback and assistance to peers, and engage in open communication to promote a culture of mutual respect and teamwork.
Maintain annual education requirements for hospital-based certifications (e.g. DNV CARF and or others).
Assist with additional clerical tasks such as filing, faxing, and photocopying as needed.
Help in maintaining inventory levels for medical supplies and equipment within the unit.
Maintain and stock patient care supplies and equipment in designated areas.
Occasionally assist in transporting patients to other departments within the hospital as needed.
Assist with non-clinical patient needs, such as directing visitors to the appropriate locations within the facility.
Provide support during unit meetings by preparing agendas, taking minutes, and distributing meeting materials.
Participate in unit-based quality improvement initiatives by providing administrative support for data collection and analysis.
Provide general assistance to visitors and non-clinical patients, offering directions and answering basic inquiries about the hospital's services.
Assist in maintaining a clean and organized work environment, including tidying patient rooms and common areas.

Benefits

Comprehensive suite of Total Rewards
Nationally rated employee well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift differential, on-call
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Paid Leave Hours accrued as you work