Unit Secretary-Behavioral Health

Loma Linda • Loma Linda, CA

6h • $25 - $26 • Onsite

About The Position

The Unit Secretary-Behavioral Health works under the direct supervision of a registered nurse. Performs secretarial and receptionist duties that contribute to the smooth operation of assigned unit that provides inpatient and or outpatient patient-centered care. Greets and screens the public upon arrival to unit. Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action. Assists with facilitating optimal patient flow Maintains supplies, equipment, and forms. Utilizes interpersonal skills to maximize customer service, safety, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient/visitor population. Performs other duties as needed.

Requirements

• High School Diploma or GED required
• Basic knowledge of medical terminology
• Basic knowledge of Health Insurance Portability and Accountability Act (HIPAA)
• Basic knowledge of patient rights for behavioral and mental health patients
• Able to read
• Able to write legibly
• Able to speak in English with professional quality
• Able to use telephone, computer, printer, and software programs necessary to the position
• Able to relate and communicate positively, effectively, and professionally with others
• Able to be assertive and consistent in following policies
• Able to work calmly and respond courteously when under pressure
• Able to collaborate with the healthcare team
• Able to accept direction
• Able to communicate effectively in English in person, in writing, and on the telephone
• Able to think critically
• Able to perform basic math functions
• Able to manage multiple assignments effectively
• Able to work well under pressure
• Able to problem solve
• Able to organize and prioritize workload
• Able to recall information with accuracy
• Able to pay close attention to detail
• Able to hear sufficiently for general conversation in person and on the telephone
• Able to identify and distinguish various sounds associated with the workplace/patient care
• Able to see adequately to read computer screens, medical records, and written documents necessary to the position

Nice To Haves

• Spanish language proficiency
• Minimum one year of unit secretary experience preferred
• Completion of one year of college or minimum one year of experience in medical field preferred

Responsibilities

• Performs secretarial and receptionist duties
• Greets and screens the public upon arrival to unit
• Recognizes potentially dangerous situations with visitors, patients and families and takes appropriate action
• Assists with facilitating optimal patient flow
• Maintains supplies, equipment, and forms
• Utilizes interpersonal skills to maximize customer service, safety, and professionalism
• Contributes to a work environment of caring and cooperation among a culturally diverse workforce, patient/visitor population
• Performs other duties as needed

Benefits

• Equal opportunities in all aspects of the employment process
• Reasonable accommodations for otherwise qualified individuals requesting an accommodation due to a disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED