Unit Receptionist FLOAT

Wyckoff Heights Medical Center, NY
Onsite

About The Position

The Unit Receptionist Float will greet everyone who comes to the desk in a kind, pleasant, and courteous manner. This role involves placing name tags on patient stretchers/beds, answering the telephone and directing calls promptly and courteously, and paging physicians and other staff members as directed. The receptionist will also maintain logs, ensure paper forms are current and adequately supplied, and make frequent rounds to reconcile census. Effective communication with patients, visitors, and the healthcare team is essential. Responsibilities include preparing paperwork, coordinating transportation needs, and keeping track of patient movement in and out of the department. The ability to work efficiently in a high-stress environment is also required.

Requirements

  • High School Diploma or equivalent
  • Keyboarding and/or Computer Skills
  • Knowledge of Medical Terminology
  • Good communication skills (written, verbal and telephone)
  • Legible handwriting
  • Good telephone personality/manners

Responsibilities

  • Greet everyone who comes to the desk in a kind, pleasant and courteous manner
  • Places name tags on patient stretcher/beds
  • Answers telephone and direct calls in a prompt and courteous manner
  • Pages physician and other staff members as directed
  • Maintains logs/Ensures paper forms are the most current and in adequate supply
  • Makes frequent rounds to reconcile census
  • Communicate effectively with patients/visitors and members of the healthcare team
  • Prepares paperwork/coordinate transportation needs as directed
  • Keeps track of patients movement in and out of the department
  • Able to work efficiently in a high stress environment
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