Unit Receptionist ED

Wyckoff Heights Medical Center, NY
Onsite

About The Position

The Unit Receptionist ED is responsible for greeting individuals at the desk, managing patient information, answering phones, paging staff, maintaining logs and forms, reconciling census, communicating with patients and staff, preparing paperwork, coordinating transportation, tracking patient movement, and working efficiently in a high-stress environment.

Requirements

  • High School Diploma or equivalent
  • Keyboarding and/or Computer Skills
  • Knowledge of Medical Terminology
  • Good communication skills (written, verbal and telephone)
  • Legible handwriting.
  • Good telephone personality/manners.

Responsibilities

  • Greet everyone who comes to the desk in a kind, pleasant and courteous manner
  • Places name tags on patient stretcher/beds
  • Answers telephone and direct calls in a prompt and courteous manner
  • Pages physician and other staff members as directed
  • Maintains logs/Ensures paper forms are the most current and in adequate supply
  • Makes frequent rounds to reconcile census
  • Communicate effectively with patients/visitors and members of the healthcare team
  • Prepares paperwork/coordinate transportation needs as directed
  • Keeps track of patients movement in and out of the department
  • Able to work efficiently in a high stress environment
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