Unit Manager

Little Flower Children and Family Services of New York•New York, NY

4h•Hybrid

About The Position

The Unit Manager is accountable for the physical/emotional safety of the environment always. Additionally, the individual is responsible for supporting the Group Leader/Shift Supervisor in leading the staff/resident teams utilizing the Tuckman/ other model of supervision along with the MYSI standards (Eyes on, Ears on, Heart on). Furthermore, the Unit Manager must ensure the fidelity/implementation of the MYSI approach, compliance with all rules and regulations, policy/procedure set forth by governing bodies (ACS, OCFS, etc.). Moreover, the Unit Manger must collaborate with all service providers, Medical, Social Service, Q256 and all other providers.

Requirements

MYSI approach/standards
Tuckman Model of supervision
TCI/ SCM
Knowledge of program planning and implementation
Valid driver’s license
Strong communication skills
Ability to manage staff/youth
Dependable/ Reliable
Able to effectively manage program/ others
Ethical and mature in action and deed

Responsibilities

Demonstrates fidelity to the agency’s service values and organizational imperatives.
Perform no less than 2 overnight pop-up visits per month, to be documented (in log book upon arrival/departure) and submitted to the NSP director of residential services.
Review and analyze all ACS draft/policy procedures and know what each draft/policy entails in terms of current program practices and create a plan to implement.
Attend all meetings both internally and externally as assigned, i.e. treatment planning conferences, team meetings, weekly supervision, IEP meetings, monthly education meetings, red flag meetings, etc.
Facilitate weekly team meetings with the group leader/ shift supervisor; meet with Residential Program Director/ Assistant Program Director at least weekly to provide TPC/ other and program/staffing update.
Meet with the group leader/ shift supervisor on a weekly basis to support the individual’s growth and development; submit documentation of meetings to NSP director of residential services within 48 hours.
Work with the group leader to submit a full program schedule including activities 1 month in advance; secure all resources necessary to implement. Monitor program schedule and implementation of all activities as required, with close attention paid to IDLE time (there should be minimal).
Alert NSP/ RTC Director of Residential/ Assistant Director of all issues regarding staff, residents and program in real time but not less than a full shift’s notice.
Upon a new resident’s arrival request copy of his IEP and set in motion IEP review, advocate on behalf of residents in terms of school placement, permanency, etc., as appropriate.
Ensure all shifts maintain the minimum staff to resident ratio at all times.
Facilitate and insure all SCM/ TCI/ SCM trainings are held every 6 mos. and/or as needed to maintain agency/ program compliance. Maintain training certification and compliance with all training requirements.
Collaborate with service providers both internally/externally to ensure needs of youth are met.
Monitor and assess group meetings twice a month and submit findings to director of residential services.
Review all required documentation, i.e. entire security and contraband book, fire drill log, daily logs, MAR, running log, recreational log, van log, etc. no less than twice a week. Ensure program is in compliance with all entities, OCFS, ACS, MYSI, PBS and St. John’s etc. Report any issues to supervisor.
Ensure that the physical environment meets compliance standards and is neat, clean and orderly. All youth work must be current and displayed appropriately throughout the unit.
Organize and attend all special events (includes family day/ other) and significant trips.
Required to support PBS initiative in terms of data entry, maintenance of intake data and relevant documents, family survey, youth surveys etc.
Additionally, beyond the aforementioned statements, perform any and all tasks as assigned by program leadership.
Remain awake and alert at all times (for overnight shift employees).
Check on youth during the night as prescribed and deal with any/ all issues that may arise (for overnight shift employees).
Assist youth in their morning routines (for overnight shift employees).
Follow protocols when youth are sick (for overnight shift employees).
Follow unit specific household duties as assigned (for overnight shift employees).
Refrain from engaging in personal activities that are not work related (for overnight shift employees).
Notify night-time administrator of any major concerns (for overnight shift employees).