Unit Manager, National Accounts QC

CAA Club Group • Montreal, QC

3d • Hybrid

About The Position

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers. At CCG, we are committed to delivering an exceptional Associate experience.

Requirements

• Post secondary diploma/degree
• Minimum of 8 years of Commercial Property experience
• Excellent oral and written communication skills
• Strong product knowledge and thorough understanding of insurance policy wordings
• Ability to make sound business decisions
• Product management experience with profit & loss responsibility
• Understanding of financial management methods, the nature of insurance risk and reinsurance
• An advanced level of English is required in addition to French, as this role involves regular communication, both verbal and written, with our employees, clients, partners, and other Echelon Insurance teams across the country.

Nice To Haves

• CIP designation preferred

Responsibilities

• Responsible for achieving operational goals, while adhering to client service standards and being compliant with company and industry regulatory standards.
• Recommend and implement business process improvements to manage underwriting support workload.
• Manage daily workflow distribution and produce status reporting.
• Manage and develop Underwriting Associates to ensure that they are meeting or exceeding performance expectations for key performance indicators
• Builds strong customer relationships with Brokers
• Ensure compliance with Echelon's underwriting rules, guidelines and policies
• Responsible for implementing new policies and procedures and comply with all existing policies and procedures.
• Act as the technical resource to handle issues as they arise with respect to new business data entry, endorsements, renewals, systems etc.
• Maintains a high level of knowledge of required products.

Benefits

• Work-life harmony with access to an award-winning holistic wellness program
• Continuous learning through our robust corporate curriculum and education reimbursement program
• Incredible rewards, travel incentives, and product and service discounts
• Pay-for-performance and best-in-class recognition programs
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree