Unit Coordinator BWH

Mass General Brigham•Boston, MA

3d•$19 - $27•Onsite

About The Position

The Brigham and Women's Hospital, Inc. is seeking a Unit Coordinator to provide administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit. This role functions as the liaison between the patient, visitors, and clinicians. The Unit Coordinator is expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. This role is responsible for partnering with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. The position also requires providing outstanding service for every customer interaction. Actual job duties may vary by department.

Requirements

High School Diploma or Equivalent required.
Administrative support experience (1-2 years required).
Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use the phone system.
Ability to manage one's own time and the time of others.
Strong verbal & written communication skills.
Strong interpersonal, written, and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.

Nice To Haves

Associate's Degree in a Related Field of Study preferred.
Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred.

Responsibilities

Performs clerical and other duties to assist in the general administration of the floor or unit.
Greets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner.
Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
Schedules consultations, tests, procedures, and patient transport to other departments.
Enters accurate and timely information about admissions, discharges, and transfers into the electronic medical record to facilitate efficient patient throughput.
Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.