MGH Unit Coordinator | Acute Medical

Mass General Brigham • Boston, MA

22h • Onsite

About The Position

The General Hospital Corporation Mass General Brigham is seeking a Unit Coordinator for their White 9 unit, an acute care medical unit with twenty-five beds. This role provides administrative support to clinicians and staff, acting as a liaison between patients, visitors, and medical staff. The Unit Coordinator is responsible for organizing priorities, managing confidential patient information, and coordinating patient flow, including admissions, discharges, and transfers, in partnership with nursing. The position requires a high level of customer service and effective communication.

Requirements

• High School Diploma or Equivalent required
• Administrative support experience 2-3 years required
• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Nice To Haves

• Associate's Degree Related Field of Study preferred
• Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

Benefits

• Medical, Dental and Vision insurance.
• Tuition Reimbursement.
• Shift differential for evening, nights, and weekends.
• Generous paid time off.
• Subsidized MBTA pass (50% discount).
• Resources for childcare and emergency backup care.
• Hospital paid retirement plan and tax-sheltered annuity plan.
• Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
• Membership to MGB Fitness Center

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees