About The Position

Performs clerical duties on the unit under the direction of the Licensed Nursing Personnel. Utilizes professional communication skills between personnel within the department, and to other departments in relation to patient care. Presents a personable and professional attitude to physicians, patients, families, visitors, and co-workers at all times.

Requirements

  • High School Diploma or GED/Equivalent (required)
  • Previous clerical/computer experience and medical terminology strongly preferred.
  • Experience with software systems.
  • Experience in charging supplies (required)
  • Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)
  • Effective time management skills
  • Strong interpersonal communication
  • Must be able to communicate in English effectively in both verbal and written formats
  • Ability to work well with ambiguity and continuous changes
  • Able to assist others in developing problem solving/reasoning skills
  • Understanding of computer operating systems and general navigation of electronic environments.
  • Ability to use Microsoft Office

Nice To Haves

  • Previous clerical/computer experience and medical terminology strongly preferred.

Responsibilities

  • Support the mission, vision, and values of the organization
  • Interacts effectively with patients, physicians, nurses, visitors, and other customers utilizing effective verbal and non-verbal communication skills
  • Maintains the patient record by properly stickering, identifying, and filing all patient documents
  • Forwards all medical records to the HIM department upon discharge
  • Ensures station census is accurate and all patients are correct in computer systems
  • Maintains clean and organized workstations
  • Reports hazards and unsafe practices to leadership or other appropriate individuals
  • Orders, stocks, and maintains clerical supplies and patient care documents
  • Writes legibly and transcribes communication accurately
  • Maintains compliance with all company policies, procedures and standards of conduct
  • Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
  • Performs other duties as assigned
  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
  • Maintains confidentiality and protects sensitive data at all times
  • Adheres to organizational and department specific safety standards and guidelines
  • Works collaboratively and supports efforts of team members
  • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
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