Unit Coordinator - ED Main Campus (Days)
About The Position
Greets and registers critical and trauma patients. Answers telephone calls, schedules appointments, and facilitates unit communication. Coordinates admissions paperwork and communications, contacts on-call providers, and pulls and files medical charts when indicated. Provides excellent customer service to patients and families by applying best practices and standard operating procedures. Obtains accurate patient information on registrations. Establishes and maintains open communication with all departments and interacts with clinical staff in those areas. Pages Providers as needed in the ED and follow ups to assure callers are connected. Assists in the shadowing and precepting of new employees. Orders supplies and assures sufficient stock for unit needs. Answers internal and external phone calls, assuring accurate response and follow up with each call. Ability to multi-task within a stressful environment.
Requirements
- High school graduate.
- Demonstrated computer skills required with the ability to navigate most current technology systems.
- Strong administrative skills required.
- Excellent customer service and organizational skills.
Nice To Haves
- Associates degree preferred.
- One year of previous health care experience preferred.
Responsibilities
- Greets and registers critical and trauma patients.
- Answers telephone calls, schedules appointments, and facilitates unit communication.
- Coordinates admissions paperwork and communications.
- Contacts on-call providers.
- Pulls and files medical charts when indicated.
- Provides excellent customer service to patients and families.
- Obtains accurate patient information on registrations.
- Establishes and maintains open communication with all departments and interacts with clinical staff.
- Pages Providers as needed in the ED and follows up to assure callers are connected.
- Assists in the shadowing and precepting of new employees.
- Orders supplies and assures sufficient stock for unit needs.
- Answers internal and external phone calls, assuring accurate response and follow up with each call.
- Multi-tasks within a stressful environment.
Benefits
- Not eligible for benefits.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
