Unit Coordinator - ED Main Campus (Days)

Nationwide Children's Hospital•Columbus, OH

5d•Onsite

About The Position

Greets and registers critical and trauma patients. Answers telephone calls, schedules appointments, and facilitates unit communication. Coordinates admissions paperwork and communications, contacts on-call providers, and pulls and files medical charts when indicated. Provides excellent customer service to patients and families by applying best practices and standard operating procedures. Registers patients in critical care and trauma situations. Obtains accurate patient information on registrations. Establishes and maintains open communication with all departments and interacts with clinical staff in those areas. Pages Providers as needed in the ED and follows up to assure callers are connected. Assists in the shadowing and precepting of new employees. Orders supplies and assures sufficient stock for unit needs. Answers internal and external phone calls, assuring accurate response and follow-up with each call. The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We’re 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children’s Hospital. A Place to Be Proud.

Requirements

High school graduate.
Demonstrated computer skills required with the ability to navigate most current technology systems.
Strong administrative skills required.
Excellent customer service and organizational skills.
Ability to multi-task within a stressful environment.

Nice To Haves

Associates degree preferred.
One year of previous health care experience preferred.

Responsibilities

Greets and registers critical and trauma patients.
Answers telephone calls, schedules appointments, and facilitates unit communication.
Coordinates admissions paperwork and communications.
Contacts on-call providers.
Pulls and files medical charts when indicated.
Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
Registers patients in critical care and trauma situations.
Obtains accurate patient information on registrations.
Establishes and maintains open communication with all departments and interacts with clinical staff in those areas.
Pages Providers as needed in the ED and follows up to assure callers are connected.
Assists in the shadowing and precepting of new employees.
Orders supplies and assures sufficient stock for unit needs.
Answers internal and external phone calls, assuring accurate response and follow-up with each call.