MGH Unit Coordinator | Cardiac ICU
About The Position
The Cardiac Intensive Care Unit (CICU) is seeking a Unit Coordinator with Day shift availability to provide rotating weekend and holiday coverage. Ellison 9 is a patient and family-centered 16-bed adult unit serving critically ill cardiac ICU patients. The unit commonly treats patients requiring hemodynamic monitoring, intra-aortic balloon counterpulsation, ventricular assist devices, CVVH, hypothermia after cardiac arrest, recovery from coronary procedures (including percutaneous aortic and mitral valve replacement), recovery from acute myocardial infarction complicated by cardiogenic shock, arrhythmias, congestive heart failure, respiratory failure, and/or multiple organ dysfunction/failure. Applicants seeking permanent employment are preferred. The Unit Coordinator provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors, and clinicians. This role is expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. The Unit Coordinator partners with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers, while providing outstanding service in every customer interaction. Actual job duties may vary by department.
Requirements
- High School Diploma or Equivalent required.
- Administrative support experience: 2-3 years required.
- Proficiency with office procedures and equipment (e.g., filing, copying, scanning, printing, and faxing).
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written, and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Nice To Haves
- Associate's Degree in a related field of study preferred.
- Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred.
Responsibilities
- Performs clerical and other duties to assist in the general administration of the floor or unit.
- Greets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner.
- Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
- Schedules consultations, tests, procedures, and patient transport to other departments.
- Enters accurate and timely information into the electronic medical record about admissions, discharges, and transfers to facilitate efficient patient throughput.
- Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
- May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.
Benefits
- Medical, Dental and Vision insurance.
- Tuition Reimbursement.
- Shift differential for evening, nights, and weekends.
- Generous paid time off.
- Subsidized MBTA pass (50% discount).
- Resources for childcare and emergency backup care.
- Hospital paid retirement plan and tax-sheltered annuity plan.
- Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.
- Membership to MGB Fitness Center.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
