Unit Coordinator - ED Main Campus (Evenings)

Nationwide Children's Hospital•Columbus, OH

23h•Onsite

About The Position

This position is for a Unit Coordinator in the Emergency Department (ED) at the Main Campus. The role involves 24 hours per week, with an evening shift from 3 PM to 3 AM, and requires working every third weekend and holiday rotation. This is a benefits-eligible position with a base pay of $20.50/hr plus applicable shift differentials. The primary responsibilities include greeting and registering patients, answering phones, scheduling appointments, facilitating unit communication, coordinating admissions paperwork, contacting on-call providers, and managing medical charts.

Requirements

High school graduate.
Demonstrated computer skills required with the ability to navigate most current technology systems.
Strong administrative skills required.
Excellent customer service and organizational skills.
Ability to multi-task within a stressful environment.

Nice To Haves

Associates degree preferred.
One year of previous health care experience preferred.

Responsibilities

Greets and registers critical and trauma patients.
Answers telephone calls, schedules appointments, and facilitates unit communication.
Coordinates admissions paperwork and communications.
Contacts on-call providers.
Pulls and files medical charts when indicated.
Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
Obtains accurate patient information on registrations.
Establishes and maintains open communication with all departments and interacts with clinical staff.
Pages Providers as needed in the ED and follows up to assure callers are connected.
Assists in the shadowing and precepting of new employees.
Orders supplies and assures sufficient stock for unit needs.
Assures accurate response and follow-up with each phone call.
Ability to multi-task within a stressful environment.