Unit Coordinator - Mother Infant Unit (Per Diem - Evening Shift)

South Shore Health•Weymouth, MA

6d•Onsite

About The Position

The Unit Coordinator/Secretary coordinates nursing unit activities through communication and the requisition and management of supplies and equipment. The role facilitates communication among nursing staff, patients, physicians, other Hospital departments, and visitors, and performs general receptionist and clerical duties to support efficient unit operations. The coordinator supports patient experience, unit technology and workflow, patient orders and admissions, discharges and transfers, supply management, safety and quality, professional development, compliance, patient- and family-centered care, and culturally sensitive service. The per diem requirement is four evening shifts per four-week schedule, from 3:00 p.m. to 11:30 p.m., covering shifts on both weekdays and weekends.

Requirements

Ability to communicate effectively and document information accurately.
Ability to deal efficiently and effectively with a wide variety of individuals.
Per diem availability for four evening shifts per four-week schedule, from 3:00 p.m. to 11:30 p.m., covering both weekdays and weekends.

Nice To Haves

High school diploma or GED preferred.
Knowledge of basic medical terminology preferred.
Basic computer knowledge preferred.

Responsibilities

Provide professional, courteous assistance; answer questions or direct people to someone who can help; and act as a resource for nursing staff, clinicians, and support services.
Interact with patients and families compassionately, respectfully, and with sensitivity and patience.
Use required departmental software and applicable email, learning management, and other resources.
Scan necessary orders to Pharmacy, alert nurses to STAT orders, and review and follow up on CPOE orders and order entry according to SSH policy and procedure.
Keep bed track and PCS systems current; book appointments through central scheduling as indicated; enter discharge disposition accurately and promptly; and fax required discharge paperwork and medication reconciliation to appropriate providers.
Print, review, and inquire about unit reports; file reports in the appropriate areas of patient charts; complete daily chart audits and shift-to-shift reports; and conduct shift rounds to ensure precaution rooms, med track, and door tags are correct.
Order supplies from Stores or other departments as needed or requested, in collaboration with the Operations Supervisor; collaborate on par levels and orders from outside vendors.
Support a safe environment by understanding responsibilities during hospital codes and emergencies, maintaining regulatory requirements in the unit environment, following CDC hand hygiene guidance and universal precautions, using personal protective equipment, disposing of hazardous materials appropriately, and knowing how to access MSDS sheets.
Serve as a preceptor for new employees; demonstrate dependability and flexibility in meeting scheduling needs; use critical thinking and problem solving; communicate through the chain of command; and stay informed about changes in hospital policy, procedures, and equipment.
Follow relevant legal, regulatory, ethical, and organizational requirements; safeguard patient information; raise potential compliance issues to management; and complete mandatory compliance, privacy, and security education.
Respect patient and family values, preferences, and needs; recognize them as members of the care team according to patient preferences; collaborate with them in planning, implementing, and evaluating care; and welcome family participation according to patient preferences.
Consider age and cultural needs, interact sensitively with diverse populations, and use resources such as interpreter services and online sources to provide services.