Unit Coordinator | Antepartum | MGH

Mass General Brigham•Boston, MA

5d•Onsite

About The Position

The Antepartum unit is seeking a medical professional to work as a Unit Coordinator. This role requires availability for Day, Evening, and Night shifts, with rotating weekend and holiday coverage. The Unit Coordinator functions as the liaison between the patient, visitors, and clinicians, providing essential administrative support to unit-based and hospital-wide staff. The position involves organizing priorities, managing confidential patient information, and coordinating daily patient flow, including admissions, discharges, and transfers. The role also requires providing outstanding service in every customer interaction. Actual job duties may vary by department. The Unit Coordinator performs clerical duties to assist in the general administration of the floor or unit, greets and interacts professionally with patients, families, visitors, and coworkers, and manages information at the central nursing station. Responsibilities include scheduling consultations, tests, procedures, and patient transport, entering accurate and timely information into the electronic medical record, and contacting ancillary service departments for equipment, services, and supplies. The role may also involve assisting the manager with payroll or scheduling duties, or supervising unit secretaries, depending on the department. The Unit Coordinator must comply with all policies and standards.

Requirements

High School Diploma or Equivalent Required
administrative support experience 2-3 years required
Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use phone system.
Managing one's own time and the time of others.
Strong verbal & written communication skills.
Strong interpersonal, written and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.

Nice To Haves

Associate degree Preferred
Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. Preferred

Responsibilities

Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
Organize priorities, complete tasks on time and manage confidential patient information.
Partner with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.
Provide outstanding services for every customer interaction.
Performs clerical and other duties to assist in the general administration of the floor or unit.
Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
Schedules consultations, tests, procedures, and patient transport to other departments.
Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit.
Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.
Performs other duties as assigned.
Complies with all policies and standards.

Benefits

Weekly pay
Medical, Dental and Vision insurance.
Tuition Reimbursement.
Shift differential for evening, nights, and weekends.
Generous paid time off.
Subsidized MBTA pass (50% discount).
Resources for childcare and emergency backup care.
Hospital paid retirement plan and tax-sheltered annuity plan.
Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.
Membership to MGB Fitness Center