MGH Unit Coordinator | Inpatient Medicine
About The Position
Inpatient General Medicine is seeking an administrative professional to work as a Unit Coordinator. This role provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors, and the clinicians. The Unit Coordinator is expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. This role is responsible for partnering with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. The position also requires providing outstanding service for every customer interaction. Actual job duties may vary by department. This position does not require patient care.
Requirements
- High School Diploma or Equivalent required
- Administrative support experience 1-2 years required
- Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use the phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written, and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Nice To Haves
- Associate's Degree Related Field of Study preferred
- Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred
Responsibilities
- Performs clerical and other duties to assist in the general administration of the floor or unit.
- Greets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner.
- Receives, prioritizes, organizes, and manages information at the central nursing station, and throughout the unit.
- Schedules consultations, tests, procedures, and patient transport to other departments.
- Enters into electronic medical record accurate and timely information about admissions, discharges, and transfers to facilitate efficient patient throughput.
- Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
- May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.
Benefits
- Medical, Dental and Vision insurance.
- Tuition Reimbursement.
- Shift differential for evening, nights, and weekends.
- Generous paid time off.
- Subsidized MBTA pass (50% discount).
- Resources for childcare and emergency backup care.
- Hospital paid retirement plan and tax-sheltered annuity plan.
- Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
- Membership to MGB Fitness Center
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
