Unit Coordinator (Ward Clerk)

Bakersfield Behavioral Healthcare Hospital•Bakersfield, CA

2d•Onsite

About The Position

Bakersfield Behavioral Healthcare Hospital is seeking a Unit Coordinator (Ward Clerk) to manage the administrative and clerical functions of the Inpatient Nursing Department. This role is crucial for coordinating patient scheduling, updating unit bed boards, assisting other departments with patient documentation, completing daily acuity reports, conducting patient follow-up and wellness checks, filing charts, tracking unit census, answering unit phones, ensuring forms and documents are compliant, stocking unit supplies, and assisting with staff breaks and MHW Team Lead coverage. The Unit Coordinator serves as a primary point of contact for patients, families, physicians, staff, administration, and visitors, ensuring the smooth flow of information to support safe and quality patient care.

Requirements

High School Diploma or Equivalent
Current CPR certification (or obtained prior to start date)
Completion of "Handle-With-Care" Physical Restraint Technique Training during orientation
At least 6 months of experience in a hospital, administrative, clerical role (or equivalent combination of education and experience)

Responsibilities

Communicate pertinent patient information to the clinical team or other appropriate individual.
Coordinate DocuSign for Physician orders signatures.
Answer phones and serve as point of contact for unit inquiries; direct inquiries as appropriate for timely resolution.
Track census and acuity of patients throughout the shift.
Make copies and assist with patient charts where needed.
Participates in activities which enhance professional growth and development.
Upholds the Organization’s ethics and customer service standards.
Maintains the bed boards for the units.
Coordinate all patient movement, bed changes, room changes, etc.
Ensure all units are well stocked with all necessary supplies.
Keep an accurate, real-time census of discharges and available beds.
Manage Unit Calendars.
Manage various reports to leadership and other stakeholders as requested or required.
Assist with coordinating staff coverage for breaks and other staffing needs.
Assist in collaboration with outpatient staff to facilitate step-down process.
Improve Intake and discharge process to improve quality and increase safety of clients.
Ensures unit program schedules are happening as posted.
Assists MHW's, RN's, House Supervisors, Physicians, and all other hospital staff as needed.
Performs related duties as requested.