Unit Coordinator - Endoscopy -40hrs

Mass General Brigham•Dover, NH

5d•Onsite

About The Position

This position requires a clinical background and is responsible for scheduling rooms for procedures. The Unit Coordinator functions as the liaison between the patient, visitors, and clinicians, providing administrative support to unit-based and hospital-wide staff. The role involves effectively organizing priorities, completing tasks on time, and managing confidential patient information. The Unit Coordinator partners with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. A commitment to providing outstanding service in every customer interaction is expected. Actual job duties may vary by department.

Requirements

High School Diploma or Equivalent required
Administrative support experience 2-3 years required
Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use phone system.
Managing one's own time and the time of others.
Strong verbal & written communication skills.
Strong interpersonal, written and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.

Nice To Haves

Associate's Degree Related Field of Study preferred
Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Responsibilities

Performs clerical and other duties to assist in the general administration of the floor or unit.
Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
Schedules consultations, tests, procedures, and patient transport to other departments.
Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.