Unit Coordinator - Emergency Department (ED)

Mile Bluff Medical Center•Mauston, WI

1d•Onsite

About The Position

The Unit Coordinator position performs administrative and clerical tasks as needed, including responding to patients' inquiries and concerns, scheduling appointments, sorting medical records, verifying insurance details, and assisting the physician on the care plans and patients' activities.

Requirements

High school diploma or equivalent
CPR/BLS certification or ability to obtain within 3 months of hire
Must maintain a valid, current driver's license
Exceptional accuracy and attention to detail
Strong organizational and customer service skills
Knowledge of medical terminology
Strong critical thinking and multitasking competency
Intermediate proficiency with computers
Self-starter with excellent interpersonal communication and problem-solving skills

Nice To Haves

1+ years of related work experience
Experience working in the medical industry

Responsibilities

Schedule patients for appointments
Complete patient registrations, including patient insurance information
Receive incoming calls
Scan information into HER
Contact and coordinate patient transfers to higher level of care facilities, admissions, or follow up appointments for patients
Assist with admission, transfer, and discharge
Maintain patient charts
Maintain a professional, clean, and organized workstation
Ensure all medical record paper charts and documented forms are collected and sent to health information
Plan, organize, and implement non-nursing functions to facilitate workflow and enhance unit productivity
Providing customer service to patients, families, visitors, and staff
Order supplies as needed
Perform other duties as assigned