Unit Clerk - Mulberry Campus

Rosecrance Behavioral Health • Rockford, IL

10h • Onsite

About The Position

Leaders in recovery. Champions of hope. At Rosecrance we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose: To provide medical records and support services for Triage and Crisis Residential.

Requirements

• Highschool Diploma/GED
• High school diploma or equivalent combination of education, training and experience
• Keyboarding ability of 50 WPM
• Word processing experience or equivalent training
• Experience or training in a Windows-based computer environment

Nice To Haves

• Knowledge of medical records processing helpful
• Excellent spelling, proofreading and grammar skills

Responsibilities

• Work an eight hour shift five days a week and be available to work additional hours when necessary. Overtime may be required.
• Create matrixes for appropriate clients and file in the client record.
• Input admissions and discharges into the software system as needed.
• Monitor error/rejection/ineligible reports and provide prescribed follow up with clinical and supervisory staff.
• Perform weekly health record reviews and record in client record as required.
• Track that all documentation is in the electronic health record software and mark complete, incomplete or missing documentation.
• Serve as a member of the Medical Records and Outpatient teams and participate in all team meetings and activities as required.
• Coordinate and maintain organization of the assigned outpatient teams.
• Maintain client charts as assigned.
• Input data and prepare reports as assigned.
• Maintain and schedule transportation requests
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by Supervisor.

Benefits

• Salary based on education, experience, and credentials
• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• Daily pay available through financial wellness provider: UKG Wallet

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED