Unit Clerk PRN, Keene Street Medical Center

University of Missouri Health Care•Columbia, MO

43d•Onsite

About The Position

MU Health Care is seeking a highly organized, proactive, service-driven unit clerk to provide administrative support and coordinate activities in the Operating Room at Keene Street Medical Center. The role involves managing multiple tasks in a fast-paced hospital environment while providing a welcoming, patient-centered experience for patients, families, and staff. The unit clerk supports healthcare professionals, helps maintain an orderly unit, and contributes to a collaborative learning environment.

Requirements

High school diploma or an equivalent combination of education and experience that provides comparable knowledge, skills, and abilities.

Nice To Haves

Additional license or certification requirements as determined by the hiring department.

Responsibilities

Coordinate unit activities, promptly answer call lights, and page appropriate staff using positive guest-relations skills.
Monitor visitors and alert staff to potential problems or security issues; assist with coordinating emergencies and codes.
Organize workload and maintain an orderly desk routine, unit station, common areas, and patient environment.
Educate and train new unit clerks, students, and other staff on unit clerk activities and responsibilities, and support a positive learning environment.
Serve as the unit resource or super user for computers and office equipment, and maintain appropriate medical records and forms during computer downtime.
Deliver lab specimens and deliver or pick up supplies from other departments as needed.
Maintain scheduling flexibility to meet unit needs.
Greet and direct patients, visitors, and employees courteously and respectfully, applying the principles of Patient Family Centered Care.
Maintain unit supplies and restock as needed.
Meet regulatory requirements for state and federal agencies.
Promote internal customer satisfaction; address patient and family concerns when able and consult the patient's RN when needed.
Provide administrative and clerical support, including transcribing and processing physician orders and entering them into the computer.
Answer and direct phone calls and take messages for physicians, nurses, and staff.
Communicate information about the location of staff, equipment, and supplies.
Maintain inventory and par levels of unit forms and general office supplies.
Coordinate unit paperwork, including admissions and discharge logs, census logs, patient medical records, and other unit-specific documentation.
Enter information accurately and promptly into the computerized bed-management system.
Perform charge entry duties and run and reconcile reports for management and supervisors.
Collect patient and unit data as assigned.
Use human and material resources cost-effectively.
Complete unit- or department-specific duties and expectations as outlined in department documents.