Unit Clerk - FlexStaff (Temp)

Northwell•Melville, NY

2d•$20 - $25

About The Position

The Unit Clerk performs diversified clerical and receptionist duties and telephonically engages patients to complete public benefits applications online, such as SNAP and Medicaid, documenting the work in the EPIC platform. The role supports patient care operations by maintaining charts and records, handling communication, coordinating with Admitting, and keeping department work areas and supplies organized.

Requirements

High school diploma or equivalent.
Ability to communicate effectively.
Knowledge of medical terminology as it relates to the unit.

Nice To Haves

Prior clerical experience.

Responsibilities

Telephonically engage patients to complete public benefits applications online, such as SNAP and Medicaid, and document in the EPIC platform.
Answer telephone calls and take messages; report requests and alert management to questions or issues.
Create and maintain patient charts during hospital stays or office visits, and prepare charts to accompany patients to off-unit activities.
Transcribe physician orders into appropriate documentation and communicate order changes or discrepancies to management.
Enter lab work and diagnostic testing requests, as well as demographic and clinical information requests, into the computer system.
Review patient charts upon discharge for completion according to policy and submit them to Medical Records.
Notify the Admitting department of census changes resulting from newly assigned, transferred, or discharged patients.
Coordinate room assignments with the Admitting department and maintain or change patient records to reflect reassignment, including notifying others when a patient's room is ready.
Maintain chart areas, desks, and files in neat and orderly condition.
Maintain department supply inventory and perform related duties as required.