Unit Clerk

Emory Healthcare•Atlanta, GA

3d•$18 - $21

About The Position

The Unit Clerk provides clerical and administrative support to a healthcare unit or department. The role answers telephones, greets and directs visitors, receives and transcribes physicians’ orders, and maintains patient records in accordance with departmental procedures and applicable guidelines. It also supports patient care operations by relaying requests and information to staff, arranging physician-ordered tests and resources, and handling patient charges and supply orders. The position operates standard office equipment and manages office supplies and forms. Duties may vary depending on the assigned work area and tasks.

Requirements

High school diploma or equivalent.
One year of previous clerical experience.
Experience with various personal computer software applications.

Responsibilities

Answer unit or department telephones and greet visitors according to departmental procedures; screen calls, take messages, and refer callers or visitors to appropriate staff.
Page staff members when necessary.
Receive and transcribe physicians’ orders according to established guidelines.
Record, update, and maintain patient-record information in accordance with department protocols and federal, state, and organizational guidelines.
Route records to the appropriate department or staff and maintain confidentiality.
Operate standard office equipment, including telephones, copiers, fax machines, and computers.
Inventory, order, and maintain office supplies and forms; complete purchase requisitions and receive supplies.
Respond to patient requests through the patient intercom system and relay information to appropriate staff for immediate attention.
Arrange for medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician.
Enter and retrieve data related to patient charges and supply orders, including reconciling patient charges daily to support accurate billing.
Perform related responsibilities as required.