Unit Clerk

ADDICTION AND MENTAL HEALTH SERVICES, LLC • Jacksonville, FL

13h • Onsite

About The Position

Bradford Health Services is seeking a Unit Clerk to join our Medical/Nursing department. This role is crucial in supporting the daily operations of the unit and ensuring efficient patient management. We are a Great Place To Work® certified company, committed to providing exceptional care to our patients and fostering a supportive and rewarding workplace for our employees. We invest in our people through a comprehensive benefits package and a culture rooted in trust, inclusion, and purpose-driven leadership.

Requirements

• High School graduate or equivalent
• One year experience with direct patient contact in alcohol/drug treatment
• Ability to communicate effectively with patients
• Basic understanding of principles of recovery
• Type a minimum of 35 words per minute
• Must be able to see at 20/40 corrected in each eye and hear (hearing aid acceptable)
• Must be able to write legibly
• Must be able to continuously sit from 4 to 6 hrs. per 8 hr. shift
• Must be able to stoop and bend from upright position to knees
• If recovering, two years of continuous verifiable abstinence
• Know and abide by the general provisions of 42 CFR Part 2, “Confidentiality of Drug and Alcohol Abuse Patient Records”, and 45 CFR “Health Insurance Portability and Accountability Act.”

Nice To Haves

• Medical records experience is preferred

Responsibilities

• Taking orders off charts
• Answering the phone
• Performing unit duties specified by the Nurse Manager or Charge Nurse
• Patient Management
• Special Projects
• Taking orders
• Answering the phone in accordance with Bradford philosophy and policies
• Developing and maintaining an inventory of all supplies and equipment
• Maintaining unit supplies exclusive to medications
• Maintaining files
• Maintaining an adequate number of packets for admission and preparing charts for new admissions
• Assisting in preparing charts for medical records after patient discharge
• Assisting with typing for the nursing program as needed
• Assisting in unit orientation for staff
• Carrying out directives of the treatment area
• Assisting in unit orientation of new patients
• Interacting therapeutically with patients presenting at the Nurses’ Station for assistance with personal or medical needs, accessing appropriate staff member if necessary
• Maintaining patient I.D. bracelet, patient photo I.D. system and patient label database
• Other duties as assigned
• Working in a cooperative manner with coworkers, managers, clients and prospective clients
• Working in a constant state of alertness to perform the job safely
• Regular attendance

Benefits

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more
• Student Loan Repayment – Available for nurses and therapists
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future
• Generous PTO – A robust paid time off policy to support work-life balance
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED