COORD

UHS•Elk City, OK

22h•Onsite

About The Position

Horizon Health Corporation is seeking a Program Secretary/Unit Clerk in Elk City, OK. The Program Secretary is responsible for the Behavioral Health Program’s daily administrative duties and providing assistance to the Behavioral Health Program Director. The Program Secretary also has responsibility for performing Human Resources related duties such as applicant tracking and onboarding.

Requirements

High school or GED
CNA (Certified Nursing Assistant)
One to five years of experience in a similar position and/or industry
Willing and capable of assisting with CNA duties on the unit when needed.
Must have good organizational skills and experience in some form of secretarial/administrative assistant duties
Proficient in software applications
Effective presentation skills
Valid driver’s license and use of an automobile required
Excellent written and verbal communication and presentation skills
Ability to read and comprehend moderate to complex instructions and correspondence
Ability to write detailed correspondence
Ability to effectively present information in one-on-one and small group situations to Program leadership, employees, clients, providers, vendors, etc.

Responsibilities

Answers the phone, responding to all requests for information
Schedules Unit assessments, meetings and appointments as appropriate
Attends Unit and Hospital meetings as directed
As assigned, greets visitors, patients, and their families coming to the Unit
Identifies areas needing improvement and utilizes the facility performance improvement process. Actively participates in department processes as requested
Manages all CQI+ paperwork, submission, data entry, communication and audits
Collects required documents for PAF/On-Boarding processing i.e. offer letter, ARC, non-Compete (if applicable), etc. Ensures that the most current form or version is utilized
Liaises with hospital in obtaining general Hospital orientation scheduling, ensures all orientation is completed in a timely manner.
Coordinates with supervisors and corporate HR during the pre/post-employment process as it relates to employee required processes and documentation
Ensures new hire forms are completed/received in a timely manner, and in accordance with regulatory and policy requirements
Coordinates receipt of I-9 forms to meet USCIS requirements
Creates new hire/rehire personnel files, files employee documents, and ensures NSC HR has a copy of all appropriate documents for the employees’ corporate personnel files
Maintains new hire packet documents and distributes as required
Responds to all intake calls; records information on intake form to pass on to the Clinical Access Coordinator
Manages HBIPS data auditing and collection including monthly audits of patient charts (EMR) and data entry into MHO database. Reports to director any potential shortcomings found to the Program Director
Keeps materials organized and available with required information regarding unit activities. Such materials involve staff development, shift assignment reports, nightly chart audit, daily safety reports, SECURE training, incident reports
Tracks all training including Core Competencies, SECURE, HIPPA, etc.
Keeps current license information on file for licensed employees.
Inputs daily census into HorizonPlus. Enters required data into HorizonPlus system and generates monthly reports to track and trend referral, admission and discharge data. Utilizes data to complete program’s key statistical reports and generates reports as needed for the SVPO, VPCE, program director and client hospital leadership when requested
Utilization Review: initiates pre-certification calls for private insurance and managed Medicare and Medicaid plans. Also provides concurrent reviews throughout the patient’s stay. Tracks utilization review outcomes Manages insurance appeal process and works with hospital Denial Management Coordinator
Prepares payroll documents including time sheets, Verification of Hours, exemption reports, PAFs. Keeps all records organized and available to the Program Director as needed. Performs daily time clock adjustments
Ensures facility is safe and reports deficiencies to the Program Director
Ensures confidentiality of all information encountered
Aids in the admission process by coordinating with business and admitting offices. Gathers relevant descriptive and financial information as needed and routes information to appropriate personnel
Strives to make productive use of time through careful coordination of assigned tasks, setting priorities, and reducing non-essential interruptions in order to be responsive to the needs of the Units and the Program Director.
Promotes and develops positive, professional interaction with peers, senior management, and staff through effective written and verbal communication, listening, and feedback in times of organizational change
Reviews newly admitted patient accounts for eligibility and authorization daily. Corrects issues identified and reports errors to the Program Director
Assists in submission of reports and requests for documents from various regulatory agencies; re: PA Dept. of Health, CAP and Joint Commission
Prepares and disseminates monthly reports and completes required follow up on activities on behalf of the Director. Prepares and submits all operational tasks/documentation (census report, PIORS) as required by the corporate offices
Regularly collects data to provide input and/or feedback to appropriate customers/suppliers (i.e., teams, supervisors, co-workers, vendors, nursing agencies) to improve work
Assists the Program Director in maintaining the budget for the Behavioral Health Administration’s cost center
Manage all aspects of HBIPS data auditing and collection including monthly audit of patient charts (EMR) and data entry into MHO database. Report any concerns to the Program Director
Maintains schedule for filing court paperwork and hearings. Works closely with court personnel to maintain good relationships
Reviews and evaluates all incoming invoices and expense reports to verify accuracy before forwarding to the appropriate recipient
Classifies, sorts and files correspondence, records and other documents
Orders all office supplies
Oversees all maintenance on office related equipment
Facilitates special events as needed
Other duties as assigned