Unit Clerk CNA - Emergency Department

Mercy Health System•Lake Geneva, WI

39d•Onsite

About The Position

Walworth Campus Emergency Department is an 11 bed, 2 trauma Bed Emergency Department and Urgent Care This campus has applied for level 4 trauma designation ASRH (Acute Stroke Ready Hospital) designation, ensuring rapid response for stroke patients 24/7 Hospitalist and Emergency physicians in house 24/7 leadership, shift coordinators and resource nurses on site Prepares records, processes orders and provides patient care in the hospital setting, supporting the nursing philosophy. May include weekends, holidays, day, evening, night, and/or on-call hours. Performs other duties as assigned.

Requirements

Completion of a CNA program.
Completion of a Unit Clerk course or equivalent on the job training (which can be provided).
Nursing Assistant Certification in applicable state.
Approved CPR or BLS certification required within 90 days.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers information and reports as appropriate; Works well in group problem solving situations; Remains calm when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities.
Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Self-directed in daily work routine, remaining productive during work hours.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate equipment for partner/patient safety, such as lifts and gait belts.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time, ready to accept assignment.
Dependability - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan

Nice To Haves

Advanced CNA program preferred.

Responsibilities

Processes orders and patient charges in an accurate and timely manner.
Answers the telephone and call lights in an appropriate and timely manner, providing information or relaying messages to patients and staff.
Directs visitors to patients' rooms.
Maintains medical records of current patients.
Maintains supplies, including scanning, stocking, and ordering new supplies and disposing of expired or damaged supplies.
Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures according to CNA job duties and expectations
Documents care provided according to standards.
Maintains a clean work and patient environment.
Floats to various units based on identified needs.
Participates in department and unit performance improvement activities.
Verifies accuracy of charges entered
Facilitates a welcoming environment assisting with visitor wayfinding.
Assemble patient folders and charts for unit
Rauland responder/Vocera/versus set up for new staff

Benefits

For eligible partners who hold an FTE of 0.5 or higher we offer a comprehensive benefits package that includes is but not limited to health, dental and vision insurance, a retirement plan with a competitive matching contribution and generous paid time off that increases with longevity.
Mercyhealth offers several education assistance programs and tuition reimbursement to support employees in their career advancement.
Mercyhealth employees have access to our internal and external employee assistance programs, a variety of paid and non-paid leaves, and on-demand pay.
We have a wide array of supplemental benefits including pet insurance, legal and identity protection, auto and home insurance.

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