About The Position

The Unit Clerical Associate (UCA) functions as an integral member of a patient care unit team, fostering a culture of cooperation, enthusiasm, and mutual respect. This role supports the Registered Nurse, Patient Care Associate (PCA), and Student Nursing Assistant (SNA) in providing patient care and supportive services aimed at achieving patient care outcomes, maximizing patient involvement in their care plan, improving service levels, reducing hospitalization length, and decreasing costs. Patients and their families will benefit from patient-focused care through the integrated skills of all care team members. The UCA is responsible for coordinating and gathering all documentation related to the patient chart, providing a variety of clerical support services under the direction of the Registered Nurse and in collaboration with other members of the patient-focused care team. Overall responsibilities include processing orders, verifying forms for accuracy and completeness, and disseminating information on the unit.

Requirements

  • High School diploma or GED preferred
  • Previous patient care experience in an acute care hospital setting preferred
  • Strong customer service, organizational and time management skills.
  • Demonstrated competence to meet essential job functions.
  • Maintains knowledge related to patient care issues, quality improvement, cost reduction, and current policies, procedures, and protocols.
  • Meets mandatory educational and health requirements.
  • Demonstrates computer skills required to meet job functions

Responsibilities

  • Coordinating/ gathering all documentation related to the patient chart.
  • Providing a variety of clerical support services under the direction of the Registered Nurse and in collaboration with other members of the patient focused care team.
  • Processing of orders.
  • Verification of forms for accuracy and completeness.
  • Dissemination of information on the unit.
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