unit associate

Yale New Haven HealthNew Haven, CT

About The Position

Under general supervision, providing a variety clerical duties in support of the department. EEO/AA/Disability/Veteran

Requirements

  • Minimum High School Diploma or equivalent GED is required.
  • One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities.
  • Prior computer usage strongly preferred.

Responsibilities

  • Acts as receptionist, greeting and interacting with patients, visitors and others.
  • Greets all patients and visitors in a courteous and professional manner.
  • Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
  • Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
  • Handles patient appointment system.
  • Schedules patient appointments in coordination with the clinical staff.
  • Interacts with all others in a manner consistent with excellent hospital public relations.
  • Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
  • Maintains safe, clean, and organized environment in all clerical areas.
  • Respects patients' rights at all times identified within the institution.
  • Assists in maintaining supplies at appropriate inventory levels.
  • Performs efficiently in emergency situations as directed.
  • Appropriately seeks information or assistance from administrator, or other resource people.
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