Unit Assistant (Clarkston)

McLaren Health Care • Clarkston, MI

1d

About The Position

The Unit Assistant supports nursing unit operations and the delivery of effective and efficient services to patients and families. The role establishes and maintains efficient communication, performs accurate data entry, maintains inventory of identified forms and supplies, and provides other administrative support activities.

The Unit Assistant responds to patient intercom requests and coordinates needed services with nursing staff, physicians, aides, and other hospital personnel. The role also greets visitors and callers, answers inquiries, relays calls to patients, provides directions, and refers inquiries to nursing and physician staff.

Administrative duties include answering phones, maintaining department logs and reports, scheduling appointments, typing, filing, copying, faxing, and ordering office and equipment supplies. The position performs computer and data-entry functions to support patient care, including maintaining patient records and handling paperwork such as discharge, admission, and personal information forms. The role may also enter nursing and physician notes and orders. The Unit Assistant ensures compliance with health care regulations, including HIPAA and OSHA, and performs other related duties as required and directed.

Requirements

• High school diploma or equivalent.

Nice To Haves

• Completion of a formal Unit Assistant course or one year of directly related experience.
• Associate degree in a related field.

Responsibilities

• Respond to patient intercom requests and obtain needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
• Greet visitors in person and on the telephone, answer inquiries, relay calls to patients, give directions, and refer inquiries to nursing and physician staff.
• Perform administrative tasks, including answering phones, maintaining department logs and reports, scheduling appointments, typing, filing, copying, faxing, and ordering office and equipment supplies.
• Perform computer and data-entry functions to support patient care, including establishing and maintaining patient records; may enter nursing and physician notes and orders.
• Handle patient paperwork, including discharge, admission, and personal information forms.
• Maintain inventory of identified forms and supplies.
• Ensure compliance with health care regulations, including HIPAA and OSHA.
• Perform other related duties as required and directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED