Unit Assistant - ED - Full Time - Night Shift
About The Position
The Unit Assistant supports patient excellence and customer service in the Emergency Department at NewYork-Presbyterian/Allen Hospital. This role provides a compassionate, welcoming first impression for patients and families, offers calm direction, and helps maintain an efficient, fast-paced nursing unit. The Unit Assistant coordinates appointments and performs general clerical duties at the nursing station to ensure timely, efficient, and accurate flow of patient information. The position welcomes and directs visitors and hospital colleagues, pages nurses, answers phones, and signs for important medical deliveries, while maintaining a courteous and respectful demeanor and multitasking across people and responsibilities. The schedule is 11:00 p.m. to 7:00 a.m., Monday through Friday, with alternating weekends.
Requirements
- High school diploma or GED.
- One year of clerical experience.
- Data entry computer skills.
Nice To Haves
- Associate's degree.
- Customer service experience in a healthcare environment.
- Knowledge of medical terminology.
Responsibilities
- Provide compassionate, patient-focused customer service to patients and families.
- Coordinate appointments.
- Perform general clerical duties at the unit nursing station.
- Support the timely, efficient, and accurate flow of patient information.
- Welcome and direct visitors and hospital colleagues to appropriate areas.
- Page nurses and answer phones on the unit.
- Sign for important medical deliveries.
- Multitask while maintaining a courteous and respectful demeanor.
Benefits
- Competitive base pay with recognition for experience, education, and licensure.
- Benefits.
- Opportunities for personal and professional growth.
- A dynamic environment that embraces every person.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
