Unit Secretary - ED | Full Time

Bay Area Hospital•Fort Bridger, WY
•$20 - $30

About The Position

The Unit Secretary coordinates unit activities, including oversight of the central telemetry monitor system, in collaboration with the charge nurse or manager. The role supports smooth unit operations through clerical, reception, computer entry and processing, telemetry monitoring, and organizational duties. It also contributes to patient safety when a patient displays behavior that could be detrimental to themselves or others. The position requires effective communication and the ability to work with people from varied backgrounds. Employees are expected to support Bay Area Hospital’s mission, vision, and values; follow applicable laws and regulations; and adhere to the hospital’s behavioral standards, Code of Conduct, and Compliance Program.

Requirements

  • Ability to read, write legibly, and communicate effectively in English.
  • American Heart Association Healthcare Provider Basic Life Support (BLS) certification is required.
  • Demonstrated knowledge of or experience identifying cardiac rhythm strips, or completion of formal training within six months of hire.
  • High school diploma or equivalent is required.
  • Ability to use a personal computer and software applicable to the position.
  • Ability to operate applicable office equipment.
  • Ability to work effectively with other departments and the public; excellent telephone skills.
  • Ability to maintain confidentiality and think and act independently with minimal supervision.
  • Ability to respond effectively to patient crisis or emergency situations.
  • Strong priority-setting and organizational skills.
  • Regular, consistent, and punctual attendance at the assigned job location.
  • Ability to recognize and report abnormal occurrences.

Nice To Haves

  • Thorough knowledge of medical terminology.
  • One year of experience in a hospital unit secretary role.

Responsibilities

  • Intermittently observe central cardiac monitor screens and report changes and alarms to the patient’s nurse.
  • Set and maintain cardiac monitor alarm settings as directed by an RN.
  • Admit, transfer, and discharge patients in the monitoring system.
  • Answer and transfer phone calls, relay messages promptly and accurately, assist and direct visitors, and contact physician offices as needed.
  • Use the electronic medical record to enter, retrieve, and cross-check data and run reports.
  • Process paper orders and medical record documents, including scanning and faxing, preparing discharge paperwork, and preparing charts for patient transport to another facility.
  • Manage the nurse call system, including assigning patients and phones to staff as directed, forwarding calls, helping resolve nurse locator issues, and monitoring patient calls and staff responses.
  • Use electronic communication systems, including MedStan, InRoster, Maintenance Connection, and the AS400 Memo function, and manage the assignment board.
  • Use the AS400 system to manage patient bed, admission, and acuity status; send messages; and enter charges.
  • Notify the Biomed department of malfunctioning monitoring equipment.
  • Transport specimens, supplies, and documents by hand or pneumatic tube, and retrieve blood products from the Blood Bank.
  • Coordinate with the unit team to ensure supplies are ordered and available, cupboards are stocked, work areas are clean and uncluttered, and halls are clear.
  • Assist physicians with Soarian and the electronic medical record as requested.
  • Report observations and safety measures used to the Registered Nurse.
  • Perform quality assurance monitoring on medical records and unit activities as directed by the manager.
  • Perform other duties as assigned.

Benefits

  • Competitive pay
  • A wide array of benefits
  • Growth opportunities
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