Unit Assistant - Emergency Department

McLaren Health Care•Mount Clemens, MI

About The Position

The Unit Assistant supports nursing unit operations and the delivery of effective and efficient services to patients and families. The role establishes and maintains efficient communication, performs accurate data entry, maintains inventory of identified forms and supplies, and provides other administrative support. The position is in the Emergency Department and works nights, from 7:00 p.m. to 7:30 a.m., for 48 hours per biweekly pay period.

Requirements

  • High school diploma or equivalent.
  • One year of customer service or clerical experience, unless a graduate of a relevant medical training program such as Medical Assistant, Unit Coordinator, Nurse Assistant/Aide, or Patient Care Technician.

Nice To Haves

  • Successful completion of a health unit coordinator course or one year of clerical experience in the healthcare field.
  • Associate degree in a related field.

Responsibilities

  • Respond to intercom requests and obtain needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
  • Greet visitors in person and by telephone, answer inquiries, relay calls to patients, provide directions, and refer inquiries to nursing and physician staff.
  • Maintain department logs and reports; schedule appointments; type, file, copy, and fax documents; and order office and equipment supplies.
  • Perform computer and data-entry functions that support patient care, including establishing and maintaining patient records and potentially entering nursing and physician notes and orders.
  • Handle patient paperwork, including discharge, admission, and personal information forms.
  • Ensure compliance with health care regulations, including HIPAA and OSHA.
  • Perform other related duties as required and directed.
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