Unit Assistant - Radiology Department - Optional

TriHealth • Oxford, OH

22h • Onsite

About The Position

The Unit Assistant provides clerical support for Imaging Services under the direction and supervision of the Clerical/Radiology Supervisor or Manager, with additional oversight from the Radiologist. Duties may include greeting patients; activating pre-admitted outpatients; obtaining signatures for consents and NNCs; entering orders and patient information; working in the PACS environment; responding to email, phone, and fax requests; auditing Epic/PACS databases; correcting or editing radiologist reports; and performing other clerical functions required by the site. The position may also coordinate patient flow with lead technologists, observe and transport patients, assist with personal needs, recognize changes in patient status, and call for appropriate assistance. Starting IVs may also be required.

This is an optional/PRN, day-shift position at TriHealth - McCullough-Hyde Memorial Hospital. It has no weekend, holiday, or on-call commitment. The role requires a high school diploma or GED, up to one year of professional experience, and typing at 30 words per minute. The posting describes physical activities and sensory demands including frequent climbing, standing, sitting, walking, reaching, stooping, and lifting, as well as occasional lifting of 50 pounds or more.

TriHealth team members are expected to follow the organization's SERVE standards and ALWAYS behaviors: welcome and assist patients and guests; take responsibility for service recovery and quality, safety, and service; respect differences and contributions; value others' time and steward resources; and engage with courtesy, compassion, and appreciation.

Requirements

• High school diploma or GED.
• Up to one year of professional experience.
• Typing speed of 30 words per minute.
• Organizational and communication skills.
• Knowledge or competency with a hospital information system.
• Ability to use effective phone techniques, follow HIPAA guidelines, obtain accurate information, and follow through appropriately.
• Ability to observe patients, assist with personal needs, recognize changes in patient status, and call for appropriate assistance.
• Ability to meet the physical and sensory demands described, including lifting, climbing, standing, walking, reaching, and frequent concentration.

Responsibilities

• Provide clerical support for Imaging Services, including greeting patients and activating pre-admitted outpatients.
• Obtain signatures for consents and NNCs, enter orders and patient information, and maintain imaging documentation.
• Work in the PACS environment and respond to email, phone, and fax requests.
• Perform routine audits of Epic/PACS databases and correct or edit radiologist reports.
• Demonstrate knowledge and competency with the hospital information system.
• Use effective phone techniques, follow service excellence and HIPAA guidelines, obtain accurate information, and ensure appropriate follow-through.
• Maintain accurate records by completing paperwork.
• Greet patients, physicians, and staff pleasantly and provide prompt, courteous service.
• Coordinate patient flow with lead technologists and technologists; observe and transport patients and assist with personal needs.
• Recognize changes in patient status and call for appropriate assistance.
• Start IVs if required and perform other duties as needed.
• Follow TriHealth's SERVE standards and ALWAYS behaviors.

Benefits

• The posting mentions a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement, but states that this PRN position is not eligible for TriHealth benefits.
• Competitive shift differentials.
• Opportunities for professional growth.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED