PT - Union Station Volunteer Coordinator - Union Station
About The Position
The Union Station Volunteer Coordinator is a part-time position responsible for attracting, training, scheduling, engaging, and supporting volunteers to enhance daily museum operations and the visitor experience. This role also manages the museum's guest membership program, including advertisement, marketing, enrollment, renewals, benefits, and member communications. Key responsibilities include maintaining accurate volunteer and membership records, coordinating ongoing volunteer coverage, and developing programs to increase member value and participation. The coordinator works collaboratively with museum staff to foster a welcoming environment and reports to the Museum Administrator.
Requirements
- High school diploma or GED
- Possession of, or ability to obtain, an appropriate, valid Utah driver's license within 180 of hire
- Experience with Microsoft Word, Excel, Canva, and Adobe Acrobat
Nice To Haves
- Associate's degree preferred in history, communications, hospitality, business, or a related field
- Three years or more of experience in volunteer coordination, membership services, customer service, or a related field highly preferred
- Experience with managing volunteers using PastPerfect preferred
Responsibilities
- Train, schedule, and support museum volunteers
- Serve as the primary point of contact for volunteer questions and concerns
- Ensure volunteers follow museum policies, safety procedures, and codes of conduct
- Support emergency or incident procedures as trained
- Track and report volunteer participation and engagement
- Track and report membership activity internally
- Coordinate volunteer assignments to support daily operations and public programs
- Administer the guest membership program, including inquiries, enrollments, renewals, and benefits
- Maintain accurate volunteer and membership records and databases
- Assist with volunteer recognition, engagement, and development activities
- Coordinate and support member engagement activities
- Collaborate with museum staff to ensure a positive visitor and member experience
- Assist with promoting outreach efforts and community engagement related to volunteers and memberships
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
