Uniform Attendant PT

Kickapoo Lucky Eagle Casino•Eagle Pass, TX

13h•Onsite

About The Position

The Uniform Attendant is responsible for uniform services, including procurement, distribution, inventory management, tailoring, and maintaining the uniform room. The role supports guest and Team Member service, follows applicable laws, gaming regulations, and casino policies, and maintains the security of confidential information. Duties may change based on organizational needs, and other duties may be assigned. The position works in a normal office setting with frequent walking, standing, and contact with the public. The environment is temperature controlled with varying noise levels and may include exposure to cigarette smoke on the casino floor, bright or flashing lights, and difficult guest or Team Member situations. Extended hours and irregular shifts—including nights, weekends, and holidays—may be required. The role requires obtaining and maintaining a KTTT Gaming Commission License, authorization to work in the United States, being at least 18 years of age, reliable transportation, and compliance with casino policies and regulations.

Requirements

High school diploma or GED.
At least one year of customer service experience.
Sewing, altering, and mending skills.
Strong written and oral communication skills in English.
Ability to work independently with minimal supervision and maintain effective relationships with Team Members.
Ability to work under pressure in a fast-paced environment, meet multiple deadlines, and multitask.
Strong critical-thinking, analytical, guest-service, and organizational skills; positive attitude.
Ability to perform basic arithmetic and define problems, collect data, establish facts, and draw conclusions.
Ability to understand complex instructions and material and maintain professional relationships with Team Members at all levels.
Ability to work effectively with empathy and enthusiasm, maintain confidentiality, and follow casino guest-service programs.
Ability to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; and communicate and listen regularly.
Ability to concentrate for prolonged periods and perform required vision tasks, including close, distance, peripheral vision, and depth perception.
Manual dexterity and hand-eye coordination to operate a keyboard, touch-screen display, telephone, and calculator.
Frequently lift and/or move up to 30 pounds.
Must be able to obtain and retain a KTTT Gaming Commission License, including successfully completing the required background check, and keep documents current and valid.
Must be authorized to work in the United States, at least 18 years old, and have reliable transportation to commute to work.
Must comply with the casino handbook, internal policies and procedures, and gaming regulations.

Nice To Haves

Experience maintaining inventories.
Spanish or other language skills.
Qualified Kickapoo Traditional Tribe of Texas members and qualified Native Americans receive preference.

Responsibilities

Ensure compliance with applicable Tribal, Federal, and other laws, gaming regulations, and casino policies and procedures.
Listen and respond appropriately to guest and Team Member concerns and questions, maintaining high guest-service standards.
Order uniforms using a purchasing computer program.
Receive uniforms, enter items into the inventory system, attach barcodes, and organize stock in the uniform room.
Assign, inspect, exchange, and return uniforms for new, active, and transferred Team Members.
Assist Team Members with uniform needs and respond promptly to requests and concerns.
Measure Team Members to ensure uniforms fit properly.
Cut, sew, mend, alter, modify, and create uniforms using sewing machines.
Prepare payroll deduction forms and submit them to the Accounting Department on time.
Keep accurate records and monitor uniform inventory levels, conducting daily, weekly, or monthly counts as needed.
Keep the uniform room clean, organized, and free of clutter or hazards.
Wash and dry uniforms and coordinate dry-cleaning services as needed.
Demonstrate and promote casino core values.
Maintain the security of confidential information.
Attend and satisfactorily complete required training.
Perform other duties as assigned.