Unified Communications Engineer - TS/SCI w/Poly
About The Position
GDIT is seeking a Unified Communications Engineer to join an experienced engineering team responsible for its enterprise collaboration and communications environment. The role centers on operating, engineering, troubleshooting, and evolving enterprise communications services, with a strong emphasis on Skype for Business and opportunities to implement new technologies that connect previously separate systems. Platforms and services include Skype for Business, Microsoft Teams, Pexip, Cisco Jabber, VTC systems, voice services, conferencing platforms, and related integrations. The engineer will design and support interoperability between communications platforms, troubleshoot issues spanning signaling, media, authentication, networking, conferencing, endpoints, applications, and integrations, and work with teams across networking, security, infrastructure, endpoints, cloud, applications, and service management. The position offers room to grow across adjacent technologies and contribute to reliability, user experience, automation, and enterprise capability. It is based onsite in Annapolis Junction, Maryland, with 40 scheduled weekly hours and less than 10% travel required.
Requirements
- Bachelor of Arts or Bachelor of Science degree.
- At least 5 years of related experience.
- Must currently possess a Top Secret SCI clearance with Polygraph.
- U.S. citizenship required.
- Must be 8570 compliant with a Security+ certification.
- Ability and willingness to learn new communications platforms and integration technologies.
- Ability to work independently, take ownership of technical problems, and operate effectively in a fast-paced engineering environment.
- Strong communication and collaboration skills.
Nice To Haves
- Experience with Microsoft Teams and Teams interoperability.
- Experience with Pexip or other video and collaboration interoperability platforms.
- Experience with Cisco Jabber and enterprise instant messaging.
- Experience supporting enterprise VTC systems and video endpoints.
- Experience with enterprise voice, SIP, telephony, or session management technologies.
- Experience integrating voice, video, messaging, and conferencing platforms.
- Experience with Cisco collaboration technologies.
- Experience with PowerShell, APIs, automation, or other engineering technologies.
- Experience supporting geographically distributed enterprise communications environments.
Responsibilities
- Engineer and support enterprise unified communications platforms, including Skype for Business and related voice, video, messaging, conferencing, and collaboration services.
- Design and support interoperability solutions that enable different communications platforms to communicate across the enterprise.
- Learn and implement emerging unified communications technologies, including solutions such as Pexip for interoperability between Microsoft Teams and existing enterprise video and collaboration environments.
- Engineer collaboration among voice, video, and messaging platforms, including Cisco Jabber, VTC systems, enterprise phones, and instant messaging.
- Troubleshoot complex communications issues across signaling, media, authentication, networking, conferencing, endpoints, applications, and platform integrations.
- Partner with networking, security, infrastructure, endpoint, cloud, application, and service-management engineering disciplines to resolve issues and deliver capabilities.
- Identify opportunities to improve reliability, interoperability, user experience, automation, and enterprise capability.
- Take ownership of technical problems and work independently in a fast-paced engineering environment.
- Learn new communications platforms and integration technologies.
Benefits
- Comprehensive benefits and wellness packages.
- 401(k) with company match.
- Competitive pay and paid time off.
- Medical plan options, including some with Health Savings Accounts.
- Dental and vision plan options.
- Full flexible work weeks where possible.
- Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave.
- Short- and long-term disability benefits, life insurance, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
