Unified Communication Sr Principal
About The Position
GDIT is seeking a Unified Communication Senior Principal EngineerLead in support of the Defense Information Systems Agency (DISA) Global Video Services (GVS) business area to enable the integration of video services into the Department of Defense (DoD). This position is a combination of remote (20%) and onsite (80%) support in Fort Meade, Maryland (FGGM) or Chantilly, VA. MEANINGFUL WORK AND PERSONAL IMPACT As a Unified Communication Senior Principal, you'll play a crucial role in advancing our communication infrastructure to deliver seamless, secure, and efficient unified capabilities (UC). As the engineering team lead, you will provide technical direction, coordinate a team of engineers, prioritize engineering efforts, and ensure successful delivery of mission-critical capabilities. You will drive the engineering strategy supporting both contemporary IP Video systems and integration with legacy UC services and endpoints, ensuring compliance with DoD directives and guidelines. You'll continuously assess, project, and enhance system capabilities, contributing to the resilience and scalability of the infrastructure. By developing and maintaining critical system documentation and working closely with cyber team members, your work will directly support effective communication strategies vital to the mission's success.
Requirements
- BA/BS and 10+ years of related experience or 14 years of related experience in lieu of a degree
- UC Networking Expertise: 3+ years in real‑time communications (VoIP/Video) with deep SIP/SDP/RTP/SRTP/TLS/WebRTC expertise
- Video Infrastructure: Hands-on experience with Cisco VCS Control / Expressway (C & E series) — SIP/H.323 interworking, traversal zone configuration, and signaling troubleshooting.
- Experience with Prexip, Poly, or Cisco hardware video endpoints
- IT Principles and Techniques: Strong grasp of information technology principles, methods, and associated hardware/software.
- Domain Expertise: Experience with integration and/or management of classified voice and video systems.
- Support Skills: Extensive support knowledge in DNS, certificates/PKI, TLS, signaling/media, AD, PowerShell, APIs/REST, Network/FW, and h.323/SIP.
- Advanced Troubleshooting: Proven troubleshooting across signaling/media layers using call traces and packet captures (Wireshark/tcpdump).
- Customer Service: Superior customer service skills, essential for engaging with diverse stakeholder groups and ensuring system reliability and user satisfaction.
- Active DoD Secret security clearance
Nice To Haves
- Cloud Deployment
- Cloud Engineering
- Cloud Integrations
- Infrastructure as a Service (IaaS)
Responsibilities
- Lead a team of engineers, establish technical direction, coordinate engineering priorities, and ensure successful execution of modernization and sustainment initiatives in support of the customer’s mission.
- Responsible for leading all activities related to re-baselining and maintaining the engineering lab environment ensuring it is current and represents the customers production environment.
- Serve as an expert for migration from legacy video infrastructure toward modern, cloud-capable UC platforms; support platform upgrades, Smart Licensing transitions, and hardware refresh projects.
- Provide Engineering/Tier III troubleshooting and sustainment across UC video infrastructure — spanning legacy platforms (Cisco VCS/Expressway, Poly/Cisco endpoints) and modern solutions (Pexip Infinity, Microsoft Teams CVI).
- Develop System Capacity Expansion Plans; conduct quality assurance and performance checks across UC telecommunications design, video networking elements, and end-user peripherals.
- Ensure all architecture and designs comply with current DoD directives and guidelines, especially for classified networks, providing continuing security engineering support.
- Offer strategic logistics support and recommend specific configurations to enhance system functionality.
- Implement and validate final hardware and software configurations while maintaining up-to-date System Engineering and Functional Requirements documentation.
- Provide expert analysis, design, integration, and testing support for Unified Communication solutions.
- Perform performance and quality assurance checks on UC telecommunications design, voice and video networking elements, and end-user peripherals.
- Design solutions for various cloud deployment models (IaaS, PaaS, SaaS) optimizing the essential characteristics of cloud computing.
- Analyze customer requirements, assess design/technology alternatives, and facilitate discussions with stakeholders to propose and implement effective solutions.
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay
- Paid time off
- Variety of medical plan options
- Health Savings Accounts
- Dental plan options
- Vision plan
- Ability to contribute both pre and post-tax dollars up to the IRS annual limits
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Principal
