Unified Collaboration Engineer Sr
About The Position
This position is the primary user adoption and training resource for the Microsoft 365 tenant workloads. The primary function will be to create, maintain, and deliver various forms of end-user training content that will include virtual webinars, deep dive sessions, hands on workshops, one-on-one coaching sessions, onboarding, build-a-thons, on-demand training, instructional videos, and static training content. This person will work closely with both technical and end-user teammates at all levels within the organization. This position will also be a technical resource for Copilot, Microsoft Teams, SharePoint Online, the Power Platform, OneDrive for Business, and Viva Engage. They should also be able to answer functional questions and provide guidance on how best to integrate the Microsoft 365 services within the boundaries of Advocate Health governance policies. This collaboration engineer is expected to research upcoming new or deprecated features within the Microsoft tenant and to advise management when appropriate.
Requirements
- 3-5 years of hands-on Microsoft 365 applications training/support experience
- A minimum of 2 years of instructional design in a technical space.
- Minimum of five years of IT experience with extensive knowledge of Microsoft 365 is required.
- Strong understanding of Active Directory, Azure AD, and Microsoft 365 technologies.
- Strong Active Directory administration and management experience with the ability to analyze requirements and translate them into technical configurations
- Experience with Windows Server, Group Policy and related technologies.
- Experience with scripting languages like PowerShell for automation.
- Strong understanding of identity and access management concepts (authentication, authorization, conditional access)
- Strong troubleshooting and problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to work independently and as part of a team.
Responsibilities
- Design, implement, and manage Active Directory domains, user accounts, group policies, and related identity services in a hybrid enterprise environment.
- Architect, deploy, and manage Azure Active Directory (Entra ID), including hybrid identity scenarios, federation, conditional access, and integration with on‑premises Active Directory.
- Administer and optimize Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, and Microsoft 365 Copilot.
- Own identity, permissions, licensing, and access controls across the Microsoft ecosystem, ensuring alignment with security, compliance, and governance standards.
- Lead planning and execution of migrations from legacy systems to Microsoft 365, including tenant configuration, data migration, and deployment of new services and features.
- Provide advanced troubleshooting and root‑cause analysis for complex identity and collaboration issues; proactively monitor platform health and implement performance and reliability improvements.
- Implement, maintain, and continuously improve security controls related to identity, access, data protection, and collaboration services.
- Ensure Microsoft environments meet regulatory, privacy, and organizational compliance requirements, partnering with security and compliance teams as needed.
- Collaborate with cross‑functional IT teams and business stakeholders to support enterprise collaboration initiatives and shared objectives.
- Maintain comprehensive technical documentation, standards, and operational procedures; provide guidance and mentorship to associate‑ and mid‑level engineers.
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
