Unhoused Outreach Ambassador (Weekends only & NV DL Required)
About The Position
This role involves assisting those in need by introducing them to established programs and agencies that can help meet their needs. The goal is to foster mutual respect and reduce the public nuisance perception of homelessness. The position requires developing constructive working relationships with city, county, and state agencies that serve the homeless and needy community, striving for a cooperative effort to positively impact homelessness in the district. Responsibilities include patrolling the district on bike or foot to locate and reach out to those in need, directing individuals to services or more suitable locations, observing and reporting unwanted behaviors or criminal activity to Safety Ambassadors via two-way radios, and actively acknowledging pedestrians with a friendly greeting or providing directions and information to visitors. The role also involves creating detailed and accurate written incident reports and providing accurate descriptions of persons, vehicles, and other identifiers to law enforcement and others when needed. Maintaining a helpful, positive, and professional environment in full compliance with applicable laws, regulations, policies, procedures, and overall Block by Block standards of expected professionalism is essential. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions of the job.
Requirements
- High School Diploma or GED
- Excellent communication skills
- Ability to articulate an accurate description of persons, vehicles, and other similar identifiers
- Ability to remain calm in high-pressure situations
- Nevada Driver's License Required with Clean Driving record
- Ability to work outdoors in ALL weather conditions
- Hospitality skills are required
Responsibilities
- Assist those in need and establish relationships.
- Introduce individuals to established programs and agencies.
- Develop constructive and cooperative working relationships with city, county, and state agencies.
- Patrol the district on bike or foot to locate and reach out to those in need.
- Direct individuals in public spaces to services or more suitable locations.
- Observe and report unwanted behaviors or criminal activity to Safety Ambassadors via two-way radios.
- Actively acknowledge pedestrians with a friendly greeting or identify visitors to provide directions, information, city information, or recommendations.
- Create written, detailed, and accurate Incident reports.
- Provide accurate descriptions of persons, vehicles, and other similar identifiers to law enforcement and others when needed.
- Maintain a helpful, positive, and professional environment in full compliance with applicable laws, regulations, policies, procedures, and overall Block by Block standards of expected professionalism.
Benefits
- Medical with available FSA and/or HSA
- Dental
- Vision
- Short-Term and Long-Term Disability
- Life
- Accidental Death and Dismemberment
- Critical Illness
- Accident
- Vacation
- Sick Time and/or PTO (Only where required by local requirements and contract agreements)
- Paid Leave (only where required by law)
- Holidays (only where required by contract agreement)
- Floating Holidays (only where required by contract agreement)
- Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA)
- Jury Duty (only where required by law)
- 401K Retirement Savings Plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
