Underwriting Technician
About The Position
The Underwriting Technician handles external and internal client inquiries and provides support to underwriters with the new business, endorsement, and renewal processes. At OMS National Insurance Co., our mission is simple. We are dedicated to serving and protecting oral and maxillofacial surgeons and dental professionals nationwide. If you wish to be part of a growing industry leader, OMSNIC could be the right place for you. We invest in our employees with generous PTO, a long-term incentive plan, affordable and comprehensive benefits, and a hybrid schedule — plus plenty of room to grow. What you won't find everywhere, though, is a collaborative culture, or a team that makes this much of an impact.
Requirements
- Five years of related experience
- Microsoft Office Suite proficiency with emphasis on Word, Excel, and PowerPoint
Nice To Haves
- College degree preferred; will consider a combination of education and related experience
- Experience with PAC, ImageRight, or similar policy administration software a plus
Responsibilities
- Reviews and issues submissions and refers submissions beyond authority level to underwriter
- Requests pertinent underwriting file documents and follows up with agents and insureds
- Follows new business processing timeframes
- Assists underwriters in processing endorsements and renewals within established timeframes
- Requests pertinent underwriting file documents and renewal information and follows up with agents and insureds
- Warmly and sincerely receives incoming phone and e-mail inquiries
- Documents and researches all requests
- Coordinates with underwriters to update policyholder status and initiate policy changes
- Follows up with all parties to provide timely, accurate resolution
- Strives to resolve requests the day received
- Indexes incoming mail through ImageRight
- Supports the application set-up process
- Accurately maintains policyholder information and documents policyholder communication
- Contributes to departmental initiatives and projects
Benefits
- Medical, Dental, and Vision Insurance
- 401(k)
- Short and Long-term disability
- Life Insurance
- Employee Assistance Program
- Free onsite fitness center membership
- Long-term incentive plan
- Educational Assistance and rewards program
- Paid Time Off
- Paid Holidays
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
