Underwriting Technician

Core Specialty Insurance Services•Chicago, AZ

1d•Hybrid

About The Position

The main purpose of this role is to support the underwriting units throughout the policy life cycle. The role provides services to various functions within the company as well as to external customers. The Underwriting Technician will perform tasks related to the underwriting policy life cycle, process tasks accurately to maintain departmental productivity, quality, and timeliness standards, and manage workflows to ensure timely and accurate handling of all department processes, procedures, and service standards. This role involves data entry coding into policy administration applications, reviewing and maintaining underwriting files, and following up on underwriting correspondence. The Underwriting Technician will also correspond with underwriters and/or brokers to obtain necessary documentation, focus on constant improvement, support other duties as reasonably required by the company, and maintain a customer service mentality.

Requirements

Strong Microsoft Office skills
Strong interpersonal and communication skills, both written and verbal
Ability to absorb technical information
Self-motivation
Customer service skills
Experience working in the insurance industry or as an assistant.
Basic insurance knowledge.
Ability to use all Microsoft Office software and to be trained on Policy Administration/Claims systems.
Strong communications skills both written and oral.
Ability to interact with all organizational levels.
Basic computer skills, ability to use standard office equipment required.
Applicants must be authorized to work for any employer in the U.S.
Unable to sponsor or take over work authorization sponsorship now or in the future for this position.

Responsibilities

Perform tasks related to the underwriting policy life cycle.
Process tasks accurately to maintain departmental productivity, quality, and timeliness standards.
Manage workflows to ensure timely and accurate handling of all department processes, procedures, and service standards.
Perform data entry coding into policy administration applications.
Review and maintain underwriting files to warrant a “satisfactory” file completion.
Follow up and complete a variety of underwriting correspondence in reference to applications, policies, and endorsements.
Correspond with underwriters and/or brokers to obtain necessary documentation.
Focus on constant improvement.
Support other duties from time to time as the company may reasonably require.
Maintain a customer service mentality.