Underwriting Technical Assistant

Donegal Insurance Group • Albuquerque, NM

1d • Hybrid

About The Position

The Technical Assistant role primarily performs new business entry, renewal prep, policy change, and various other processing tasks to support Donegal’s independent agents and underwriters. This is a high volume, fast-paced environment that requires the ability to handle a wide range of tasks on any given day. Reporting through Donegal’s Underwriting Services Department, this role is part of Small Commercial Operations and provides a career development path in Commercial Lines for those who excel.

Requirements

• High school or GED equivalent
• Experience in processing-related roles is a plus
• Previous insurance or related work experience is not required, but is a plus

Responsibilities

• Completes manual new business entry for various Commercial lines of business
• Enters and processes manual policy change transactions for all Commercial lines of business
• Performs review and pricing adjustment of low complexity Small Commercial renewals
• Processes various mid-term policy transactions
• Provides timely, courteous, and quality customer service to internal and external partners by meeting specific transaction-level SLAs
• Reliable attendance and punctuality are a must

Benefits

• Medical, Dental, and Vision Coverage
• 401(k) with the first 3% matched at 100%: the next 6% is matched at 50%
• Paid vacation, sick days, paid holidays, & bereavement days
• College partnership discounts
• Industry designation(s) reimbursements
• Company-paid basic life insurance
• Short & long-term disability insurance
• Employee stock purchase plan
• Employee assistance program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees